Firefox Community Forum

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

When attempting to sign in using google on firefox, the page I've included as an image below pops up. In order to solve the issue, I've tried clearing cookies and browsing data, refreshed firefox, and uninstalled and then reinstalled firefox. This happens on all websites, and only when using firefox.

I have a problem with my primary email. I cannot send out or receive. I'm working with my provider but no resolution as of yet. They did check my settings at the provider level but said everything looks good. I've thoroughly checked and rechecked all my email settings and am unable to see a problem. I'm thinking that since I am not signed into my browser (Mozilla Firefox) with it telling me my account is disconnected that I need to Sync my account, but I cannot do that.

So, I have been trying to Sync my Mozilla account but being I have a problem with email I am unable to receive your email code to completely sign into my Mozilla account. What I am wanting to do is to sign into my account and add a secondary email address so to receive your sign in code so that I am able to finish syncing my account.

I am lost to know what to do from here! You will be unable to reply to me using my regular primary email address because as I say, I cannot send or receive, so how can you even help me? Please help me somehow! I'm sure you have my phone number being I would think it's on my account. Can you phone me? Hopefully! Not sure whether I should put a phone number or the added secondary email address in here so you can add it for me. I can't sign into Mozilla to do anything. I went through my Google account to get this far so to hopefully send this to you. Your help would surely be appreciated! I'm desperate- here it is - Email hidden for privacy - you can contact me through that. Please help!!! Thank you!

Hello,

I have paid an amount of Rs. 9/- through Bajaj but I can't see my subscription details and even unable to update my mobile number or profile on app. Please clear my queries and do the needful to activate my subscription

I wanted to sign in to my google account but the link under logging in is towards a help centre question about clearing cache. I can in no way log in to my google account on firefox. Can someone help me with this? THe link that it sends me to is https://accounts.google.com/ServiceLogin?hl=en&passive=true&continue=http://support.google.com/accounts/answer/32050%3Fhl%3Den&ec=GAZAdQ

Hi,

I just wanted to let CollieSmile that I really like their themes shown on Firefox. I am not sure how to reach her/him, so I thought I would start here. Nothing to complain about, just like the themes. How can one reach the creators here? Thanks

Getting the following message when I try to open Firefox

Error: platform version’131.0.3 is not compatible with inversion>=131.0.2 Max version <=131.0.3

What should I do to fix this?

The system page does not open and gives an error

Secure Connection Failed

An error occurred during a connection to 186.tax.gov.ir.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works. SFR customer service made me do a few things but without success. Can you help me resolve this problem? Thank you in advance. Sincerely.

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

I signed up and paid for Mozilla VPN on 07/09/2024 and received an email saying: "Your payment is currently processing and may take up to four business days to complete."

I still cannot sign into Mozilla VPN and it is asking me to pay for the service.

Over the past few days (Oct. 18, 2024) the green Download button has been missing. When can we look forward to the fix? Have uninstalled & reinstalled twice. Thanks.