Firefox supportforum

When signing into google on a fresh install of FireFox this is the message I get:

Couldn’t sign you in This browser or app may not be secure. Learn more

Other support tickets about this problem are on browsers like Chrome and Brave, can't find a single one that is about FireFox. Please help.

Recently I´ve encountered problems with (mostly) accessing nba.com. I don´t get the resultbar. Today klicking on one of the menue items (Schedule) Firefix refused to load the page claiming "Not safe". As you can see I´ve accessed the page a number of times. /Leif Arvidsson

Hi,

i want to autoupdate firefox silently on a bunch of servers. When the mentioned settings are in place i'm still promted to update firefox when opening it. This isn't possible for the users as this is something a systemengineer should do. Is there anything i'm missing for a silent autoupdate? There is no JSON file in place. these settings have been distributed by a GPO.

Kind regards,

Remco

Hello,

I have been using Firefox Mozilla for many years. This morning it opened up fine. Then this afternoon (Dec 7, 2023) it would not open for me and when I try to open a new tab it says that it crashed.

I looked and I do have Firefox as my start up browser in my settings. Thank you for any advice on getting back to my favorite browser.

Sincerely, Sandy

Hi everybody, since yesterday I cannot use DeepL Translate on Firefox: most of the functions are blocked. I cannot sign into the website or download the app, and most of all the translation function is not available. I have checked uBlock but it doesn't seem to be related to the problem. No problem with any other websites, it's just DeepL. I have not changed any of my privacy or cookie settings, so I don't understand why all of sudden it's no longer working. I can use it in Chrome but I would prefer to restore its functions in Firefox, which is my main browser. Thanks in advance for any suggestions. Have a good day.

For the past 3 months or so, anytime I try to login to Sony Playstation website I can't get past entering my email. After putting in my email and hitting next the website slows and firefox slow crashes. I have to force firefox to close. I have tried leaving a message to Playstation Twitter support. I've noticed their sign in page has change a few times recently so I wonder if it's an issue they caused. Either way it would be appreciated if it was looked into. Always feels like a lot of websites only care about chromium. By the way it works fine on edge or chrome. It also does not work with private browsing, so I don't think it's my extensions or cookies. I have also tried multiple computers.

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Hello.

I have two profiles, for separating work and personal tabs/bookmarks/etc. I wanted to update Firefox from 95.0 to 95.0.1 but in both profiles I saw "Firefox is being updated by another instance" in the About Firefox dialog when both were running. So I closed one of them and the other offered me the usual button to update immediately. I did it, restarted that Firefox instance/profile, which restarted normally, but now the second one does not open. Instead, I get the error transcribed above in the subject (see attached screenshot).

So my question is: please, how do I regain access to my second profile without losing that profile's data?

After today's update to version 98 Firefox keeps saving files to the Downloads folder when I don't want it to, I just want to open them, but not keep them, with this new behaviour the Downloads folder keeps filing up with useless clutter.

For example, before the update, when I downloaded a .zip file, a pop-up would show up asking if I wanted to save the file or open it with an application. If I chose to save it it would be saved to the Downloads folder, and if I chose to open it nothing would be saved to the Downloads folder.

After the update, when I download a .zip file, Firefox always saves the file to the Downloads folder, even if I choose to open it.

Can you please tell me if there is a way to make Firefox behave like in the previous version?

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Hello,

I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensions, I've downgraded now with the switch and it's only 37 tabs and 2 extensions, even so firefox is using more ram than google by a large amount. With 50 tabs open, chrome was using 1.5gigabytes of memory. With the same 37 tabs and extensions, firefox is currently using 6 gigabytes of memory.

The tabs used are from reputable sources, so firefox shouldn't be breaking on these websites. The extensions I am using at the moment on firefox is, Ublock origin, Dark Reader.

As far as reputation goes, firefox should be using less Ram than chrome. Is there a setting I should know about to lower such performance issues? Firefox acceleration is ON.

Thank you for any answers.

Immediately on update to 96.0 this afternoon, multiple sites failed to load - Google(Maps, News etc), Yahoo, Flightradar24 etc - others partially loaded - then sat there blank. Explanation of errors is NOT clear -

Is it possible to revert to previous version? Everything seems to work fine when using EDGE!

Hello. I and a friend of mine are having trouble with firefox, it seems to be using excessive ammounts of ram as pictured. I only had two tabs open and two addons installed when I took that screenshot. Any help would be appreciated, thanks in advance.

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

I need to know when a visitor to my site is clicking the back or forward button. The reason is I have a "tabstrip" that hilites the currently selected tab and the target document is displayed in an iframe. If I click the back or forward buttons the page is updated with the last or next document in the iframe, but the tabstrip is not updated to reflect the change. Part of this is due to me not knowing how to update the tabstrip, but also because I don't know how to detect the back or forward buttons being clicked.

So I need to know how to detect those button clicks. Also, in researching this, I noticed that there seems to be an idea that you can't distinguish between the forward and back button, only that a button was clicked. That doesn't make sense given that each button has a specific action that is opposite of the other. I need to know the truth about this.

Finally, as much as I use only Firefox myself, I know there will be others who use other browsers. Is there any difference between detecting the back and forward buttons on other browsers compared to Firefox?

One of the pages I need this for is here

Edit 15 March 2022:

I had to fix the link because I had renamed the page when I finished the work on its layout. Also, since I asked this question I have realized another similar and sort-of related issue on a different page: https://wayneca.neocities.org/WebDesi.../TagList.html. The relation is that the back and forward buttons don't correctly reload the page. The difference is that this one is concerning named links.

When you click a link in the table on the left it correctly moves the document in the right table to the point where the matching id anchor is. But when you click the back or forward button the tables do not shift back to where they were on the page as reloaded. The back and forward buttons work fine if the link anchors and id anchors are not in tables.

I have been told about the history functions, but I have found no examples of using it to correct the issue in either of the above cases. Is someone here able to point me to examples of using the history to make a selected link reset back to where it was or reload a page with the last jump point being reset correctly?

Also, why does the named link thing work without tables but not with tables?