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Lost 2FA codes, can't login on new machine..

Recently I lost my mobile device which had the Google Authenticator App setup with my Firefox account. The Backup recovery Codes were also on the same device. As a result… (læs mere)

Recently I lost my mobile device which had the Google Authenticator App setup with my Firefox account. The Backup recovery Codes were also on the same device.

As a result, I can no longer sign in to my account and get stuck on "Enter Security Code". Is there any way that I can have my account removed or reset 2FA without having to log-in? I do not want to setup another sync account with a new eamil id. I just want to use the same email account and not create another one just for Firefox/Mozilla.

I am okay with losing all my data synced on the account (already tried a successful password reset).

Stillet af user501254 for 1 år siden

Seneste svar af cor-el for 1 år siden

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I had enabled firefox sync but when I logged into new device no data was synced into the new machine

I had enabled firefox sync in my old device synced all the data and then logged out from that device, Now I logged into new system and checked that the firefox sync is no… (læs mere)

I had enabled firefox sync in my old device synced all the data and then logged out from that device, Now I logged into new system and checked that the firefox sync is not showing any data at all.

Can anybody help me on this as why this happened and if there is any way to restore that sync data.

Stillet af sarveshArora for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Why does firefox sync does not sync my bookmarks?

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop … (læs mere)

I've recently bought a new laptop. On my old laptop I used Firefox and synced my bookmarks. Now I login on my new laptop and try to sync the bookmarks from my old laptop but nothing shows up... Please help.

Stillet af MarcianoDB for 1 år siden

Seneste svar af cor-el for 1 år siden

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Can't login firefox sync

I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new a… (læs mere)

I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new account. Could someone tell me how to solve this problem? Thanks a lot.

Stillet af steven123499 for 1 år siden

Seneste svar af cor-el for 1 år siden

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Sync is not Syncing on all my devices

I always try logging in and trying to sync my browser after reinstalling Windows but Sync is not Syncing on all my devices I am sure that everything is correct because I … (læs mere)

I always try logging in and trying to sync my browser after reinstalling Windows but Sync is not Syncing on all my devices I am sure that everything is correct because I have been using Firefox since the first release But I think there's a sync problem, maybe my data was removed from the server Is there any solution? thank you

Stillet af abounart for 1 år siden

Seneste svar af cor-el for 1 år siden

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Firefox Sync Information Lost

I've lost at least some of my sync information and I don't know how to recover it. Let me trace the steps of what happened: I reinstalled my OS, which wiped out the Firef… (læs mere)

I've lost at least some of my sync information and I don't know how to recover it. Let me trace the steps of what happened:

I reinstalled my OS, which wiped out the Firefox install on that hard drive. I booted up an older version of Firefox from my other hard drive (I didn't realize that the up-to-date one I was using was on my OS drive), and proceeded to update it. During that process, I logged into my account to start syncing, and in between various Firefox update-restarts, I pressed the "Sync Now" button which I believe overwrote my sync data. I pressed it without much thought, not realizing it was the "Sync Now" button (I half-thought it might open up the sync options menu or something).

Is there any way to go back to a previous sync restore point to make sure that all my extensions, history, tabs, and bookmarks are properly saved? I do have what appears to be a mostly-up-to-date version of my session (albeit disorganized) in the form of the "Synced Tabs" feature -- under the name I used to use for that instance of my browser -- but I don't think all of my bookmarks synced before I overwrote it.

In the future, what should I know about sync overwriting? If I open up Firefox on another PC device and sync my data, do I need to touch absolutely nothing to avoid overwriting it, or was the problem caused by pressing the sync button?

Stillet af AnaseSkyrider for 1 år siden

Seneste svar af AnaseSkyrider for 1 år siden

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blank page

on site polishburger.pl I have blank page. It becomes blank after it's loaded. I can click links - mouse cursor changes. Disabling hardware acceleration, safe mode, refre… (læs mere)

on site polishburger.pl I have blank page. It becomes blank after it's loaded. I can click links - mouse cursor changes. Disabling hardware acceleration, safe mode, refreshing firefox, disabling tracking protection, disabling addons does not help - always page becomes blank as soon as it loads = less than 1s.

Stillet af CapSel for 1 år siden

Besvaret af CapSel for 1 år siden

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firefox sync stops after vpn use

Hello I've noticed recently that when using Firefox (Quantum 65.0.2) and a third party Windows VPN application (Windscribe), Firefox sync will falsely assume there is an … (læs mere)

Hello I've noticed recently that when using Firefox (Quantum 65.0.2) and a third party Windows VPN application (Windscribe), Firefox sync will falsely assume there is an account security breach and therefore stops and disconnects sync until account confirmation can be re-established.

Having to confirm my Firefox sync account at every instance following a VPN connection is becoming rather tiresome, therefore I was wondering if anyone was familiar with a process to prevent Firefox from entering this false alert state?

Anfo

Stillet af Anfo for 1 år siden

Seneste svar af Wesley Branton for 1 år siden

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How can I restore my Sync account on another computer?

Hi all, I've created a Sync Account and it works correctly on a computer. But I cannot find a way to have it "restored" on another computer. If I connect my Firefox Accou… (læs mere)

Hi all, I've created a Sync Account and it works correctly on a computer. But I cannot find a way to have it "restored" on another computer. If I connect my Firefox Account on a new computer, it doesn't request me if I want to restore data, it only creates a new "device" in my list...so it's not clear to me...it seems to be a one way sync :-( it's quite useless.

In other words, how can I use it as a backup solution?

Bye.

Stillet af mighelon for 2 år siden

Seneste svar af mighelon for 1 år siden

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Firefox won't sync to my account

Folks, I've used Firefox (and sync) for many years. This is the 1st time after signing into my account that my add-ons, etc. will not sync. Suggestions please? Thank you… (læs mere)

Folks,

I've used Firefox (and sync) for many years. This is the 1st time after signing into my account that my add-ons, etc. will not sync.

Suggestions please?

Thank you,

Roland

Stillet af Pressmoon for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Lately I see that firefox sync does NOT work right.

Either does not synchronize the data, either is too slow to do it or it DOES whatever it wants... Last time I used it, I logged from Sync in a PC. I changed stuff to anot… (læs mere)

Either does not synchronize the data, either is too slow to do it or it DOES whatever it wants...

Last time I used it, I logged from Sync in a PC. I changed stuff to another that was still connected to Sync and waited to be sychronized online. Then I logged in to Sync again from the other PC. In a way I kept a BackUp and fixed things in the way I wanted. Imageine what happened. Every bookmark changed according to the other Synced devices and bookmarks of the new device added to Sync were deleted. So, when I add a new device to Sync it has to have NO Bookmarks. But the OLD Sync DID sychronized even the bookmarks of the NEW device added.

Stillet af killuallnow198019801980 for 1 år siden

Seneste svar af killuallnow198019801980 for 1 år siden

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How can I delete my Sync account if I lost my recovery keys and cannot disable two-factor-authentication?

Hello, I am looking for help deleting my Sync account. I remember my password but have lost my recovery keys and therefore cannot regain access to my account to disable t… (læs mere)

Hello, I am looking for help deleting my Sync account. I remember my password but have lost my recovery keys and therefore cannot regain access to my account to disable two-factor-authentication. I have tried resetting my password several times but have not been able to bypass 2FA. What I want to do is completely delete my current Sync account associated with my primary email address, then create a new Sync account using the same email address. Is this possible? I was able to copy my saved logins and bookmarks so I am okay with everything getting erased and starting over, I'd just like to use my primary email address. Thank you!

Stillet af SeanEarnest for 1 år siden

Seneste svar af SeanEarnest for 1 år siden

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after new version install passwords are lost and does not sync with other device , what to do ?

Centos 7 sync settings are bellow in the screenshot but no password is being synced whatsoever . About:config also showed correct settings . Please help P.S Everything w… (læs mere)

Centos 7 sync settings are bellow in the screenshot but no password is being synced whatsoever . About:config also showed correct settings . Please help P.S Everything was working before update perfectly .

Stillet af ameria for 1 år siden

Besvaret af ameria for 1 år siden

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Email not recognized with Firefox Account

Hello, I've been noticing the past few months that Firefox hasn't synced any of my bookmarks and/or history. After further investigation with Frontier Tech Support, we've… (læs mere)

Hello,

I've been noticing the past few months that Firefox hasn't synced any of my bookmarks and/or history. After further investigation with Frontier Tech Support, we've found that my Firefox Account doesn't appear to be recognized by the system. How can that be when I am certain I made and account with Firefox to backup all my bookmarks and history?

Stillet af cpbecklund for 1 år siden

Seneste svar af cor-el for 1 år siden

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Sync:HTML backup after Sync size is less to Latest backup before Sync.[UPDATE:3rdMARCH2019]

1. Synced my Firefox sync account 2. Disconnected my Firefox sync account 3. Reinstalled windows 4. Installed Firefox 56 (I was using 63 but i only had 56 installer) 5. U… (læs mere)

1. Synced my Firefox sync account

2. Disconnected my Firefox sync account

3. Reinstalled windows

4. Installed Firefox 56 (I was using 63 but i only had 56 installer)

5. Updated it to 65.0.1.

6. Connected my Firefox sync account


Problem -

1. All bookmarks didn't sync.

I created bookmark HTML backups and it were of 6mb and my latest backup is 171mb.

There are 2980 differences in 173mb backup and Backup taken after again connecting to FirefoxSync. I used WinMerge.

2. HTML backups also contain fav-icons [and Firefox Sync only syncs links not fav-icons.]

When browser is used fav-icons are loaded but after sync fav-icons are loaded as pages are loaded , so there are no fav-icons and html backup size is less than the last backup.

3. Could be related to https://support.mozilla.org/en-US/questions/1251781

4. There could be something wrong with Firefox's Exporting. Imported the same 173mb HTML to chrome and Firefox then exported HTML backups. Firefox Export was of 61.1Mb Chrome Export was of 12.9Mb

Stillet af RexaFire for 1 år siden

Seneste svar af RexaFire for 1 år siden

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Sync doesn't sync add-ons installed before sync activation

So I had bookmarks and extensions in my browser, but wasn't using Sync. After getting a new laptop, I wanted to activate Sync. So I created an account, connected sync wit… (læs mere)

So I had bookmarks and extensions in my browser, but wasn't using Sync.

After getting a new laptop, I wanted to activate Sync. So I created an account, connected sync with that account, made sure that everything was checked to sync, I then synced.

After that, on my laptop, I installed Firefox, and then added my account.

I saw that none of my bookmarks were synced, same things with my extensions.

On my desktop, I went ahead and saved my bookmarks, deleted them all, and then re-imported the bookmarks. They then were able to successfully sync, on the desktop to the laptop.

But I cannot do the same thing with extensions.

Stillet af avezinaATastus for 1 år siden

Besvaret af avezinaATastus for 1 år siden

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How Can I Verify My Information Is Synching

I did a reinstall of Windows 10 onto my Laptop.....Prior to this when I had Windows 10 installed (Long Story) I signed into Firefox Synch all of my Bookmarks and Addons s… (læs mere)

I did a reinstall of Windows 10 onto my Laptop.....Prior to this when I had Windows 10 installed (Long Story) I signed into Firefox Synch all of my Bookmarks and Addons synch'd with no issues. New install of Windows 10 Pro and again I signed in and nothing.

Here is the synch menu that I've attached

Stillet af sparker781 for 1 år siden

Seneste svar af sparker781 for 1 år siden