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This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (læs mere)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Stillet af AntonyMan for 1 år siden

Besvaret af AntonyMan for 1 år siden

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Website text scrambled

When loading certain websites, the images load correctly, but the text is scrambled (see attached image). About 1/3 of the sites I visited today were scrambled, others l… (læs mere)

When loading certain websites, the images load correctly, but the text is scrambled (see attached image). About 1/3 of the sites I visited today were scrambled, others loaded fine. This just started to happen last week. I tried downloading and installing a new copy of Firefox but it did not fix the problem. I cleared the cache but no luck. This is on an iMac operating on IOS 10.9.5. Any suggestions on how to resolve this issue?

Stillet af WhiteHouse50 for for 10 måneder siden

Besvaret af cor-el for for 10 måneder siden

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Não consigo configurar a página incial

Com o MacOs High Sierra, em Firefox: "Início", em "Pagina Inicial e novas janelas", coloco Google.pt e não fica gravado esse endereço. Aceita o " Pesquisar com Google ou … (læs mere)

Com o MacOs High Sierra, em Firefox: "Início", em "Pagina Inicial e novas janelas", coloco Google.pt e não fica gravado esse endereço. Aceita o " Pesquisar com Google ou introduzir endereço" mas deixou de aparecer o página "Google" tal como poderá ver no anexo. Queria abrir o Firefox ou uma nova janela e aparecer a página Google, tal como está no anexo. Tal era possível mas deixou de o ser. Obrigado, Helder Maia

Stillet af HelderMaia for for 11 måneder siden

Besvaret af JP for for 11 måneder siden

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closing out pages

Open pages will no longer close when the X is clicked. And the back arrow will not go back to previous page. This situation has just recently occurred. And just discov… (læs mere)

Open pages will no longer close when the X is clicked. And the back arrow will not go back to previous page. This situation has just recently occurred. And just discovered that I am unable to move files back and forth to position them in the order I want.

Stillet af Jack for for 11 måneder siden

Besvaret af jscher2000 - Support Volunteer for for 11 måneder siden