Firefox supportforum

screenshot option is missing since WIN 10 20H2 update yesterday

Tried toggling true/false screenshot settings in about:config with close & reopen firefox inbetween

Hello,

I upgraded my FireFox to the latest version 88.0 today, and noticed some changes on right click menu. In the old version, the keyboard shortcut key is a to copy a link, but now it was changed to L. That is really inconvenient. As you know, when you right click a link using the mouse, your right hand is still holding the mouse, and not easy to press the letter L on the keyboard.

The old menu option is "Copy Link Locaton", but the new one is "Copy Link".

Is it possible to customize the keyboard shortcut of right click menu, please?

Thank you! Brian

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

I have a Windows XP machine kept solely to run those applications that wont run under Windows 10, and there are several.

It has a hardware switch that removes access to my network and is only connected briefly to print to my network printer then disconnected as the default. It does allow access to the Internet but that is only ever to one particular site, nominally once per year.

One program requires a yearly update to an internal text file from its parent organization. Previously all I had to do was briefly connect to my network access that file from that organization using the Firefox version on the XP machine to download that file directly to the program that needs it.

I tried that this week May 2021 only to receive an error message from somewhere to "Try Internet Explorer".

I have a workaround solution involving my W10 machine and a thumb drive to transfer that 1K text file manually, but the process of direct transfer to the XP machine used to work, and is much more convenient.

What has changed, such that the Firefox version on the XP machine no longer works?

Ideas please.

So out of a sudden my cursor is like really small in firefox https://i.imgur.com/hHls0Hf.png thats the google page with the cursor in firefox https://i.imgur.com/RuFlp8W.png thats the same but in edge

I already tried safe mode and a fresh reinstall of firefox

yet the problem is there there, and makes Firefox not really good to use, since you just lose the cursor on white sites

Anyone knows how to fix this?

I exported my bookmarks from the Brave Browser, selected Bookmarks>Manage Bookmarks>Import and Backup>Import Bookmarks from HTML Then navigated to the HTML file the selected "Open" but noting changed except that a small number of the bookmarks appears under "Recent Bookmarks" when I again select Bookmarks. Each item in this list is repeated according to the number of times I tried to import them.

Every time I ry to use the search function in Google Maps I get, "Server Error, Please try again Later". I have been getting this for a week or more now.

I have reset the computer, cleared the cache...is there something in the setting I need to change?

It works in MS Edge.

Firefox 88.0.1 (64-bit) Win Pro 10.0.19042

firefox 88.0.1-1 on linux Since recently firefox started to open random udp ports that's what i see in netstat udp 0 0 0.0.0.0:36531 0.0.0.0:* 16227/firefox udp 0 0 0.0.0.0:43783 0.0.0.0:* 16227/firefox It only happens on some sites likes youtube and discord is that related to http3 in some way? there is nothing in about:networking

I am just not sure if this is anything to be concerned with, i did a bunch of searches for firefox open ports, but couldn't find an answer

On my old computer, the Firefox tabs were on a different line/row than the bookmarks toolbar. Now they are both in the same row and I cannot find any instructions on how to make them two different rows (tab row on top and bookmark toolbar underneath).

Any help would be appreciated. Thank you.

Every time I use twitter, firefox ends up freezing and crashing. Sometimes the crash happens after I close it, of its own accord, and even surprisingly have firefox spontaneously close without the crash reporter opening at all. I have enough spare memory to run firefox.

I recently updated FireFox to it's new version and added add-ons. Usually, when an add-on gets added, it shows immediately on the top left on the toolbar. (in videos and articles). However it doesn't display on mine. I did some research and found another method: customize toolbar -> drag the add-on to the toolbar. That didn't work either because no add-ons displays when i enter customize toolbar. Instead, there's an add-ons icon to drag. Dragging it on the toolbar and clicking on it doesn't do anything. I also read that if the toolbar is full there would be a + icon and when i click on it add-ons shows up. (my toolbar is actually empty and i don't have a + icon). So yeah, i'm left with no solutions. Appreciate some help and suggestions.

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiring a click to see) a person can be a user (rare). My username and password are auto filled in ALWAYS now for the person (even when the form is not showing). Can I just change the field names (username, password) in the jsp and have Firefox NOT fill mine in automagically? Or if not, how do I tell the browser that these are normal fields - leave them alone PLEASE (do not auto-fill)?

Dear Supporter,

I got a notification from a website that FireFox is not up to date. On closer examination, this is indeed the case. Updates were supposed to be done automatically.

I changed Ubuntu's update server to main server; this had no effect.

In settings preferences under updates I see: FireFox Updates Keep FireFox up to date for the best performance, stability and security. Version 88.0 (64bit) Whats new Mozilla FireFox for Ubuntu canonical – 1.0

There is no option to check or disable for automatic updates. As far as I can remember, update to this version was automatically.

In settings help under About Firefox nothing appears about updates.

Extensions: DuckDuckGo Privacy Essentials

OS is Ubuntu 16.04 LTS notification: system-up-to-date I assume that should be allright?…

Thunderbird is 68.10.0 That seems ok...

Thank you very much

I use an iMac with 3 displays as follows:

[1080p] - [1080p MAIN] - [2048x11152 Retina]

I use all 3 displays for browser windows but primarily the centre one.

When I drag a Firefox tab from the 1080p screens to the Retina screen, the UI is way too small to work with. All other applications seem to scale the UI properly though.

I'm attaching screenshots of: 1. the same website in Chrome vs Firefox on the 1080p display (both have suitable UI sizes) 2. the same website in Chrome vs Firefox on the Retina display (Firefox's UI is too small)

Is there any way to resolve this short of increasing the Firefox UI scale globally (which would take too much space on the 1080p screens)?

I'm using: MacOS 11.2.3 Firefox 88.0

thanks! Dean

Since your last updates I have not been able to play hd video on Amazon prime. I also can't play any videos on Peacock(6000 error code) and who knows what else I haven't come across yet. Please fix, I hate throwing away good money on poor playing videos. Thanks for your time and efforts in the matter.

Hi, I see that Print Preview is gone, but I figured out how to deal with that by setting the scale in Print mode. However, I have noticed just in the past week or so, that no matter how the scale is set, the web page will NOT print properly. I tend to print mainly receipts for online purchases and recipes from various sites. This is now impossible. I've done the troubleshooting and refreshing to no avail - there seem to be no manual print settings for Firefox. I've had to resort to taking a screenshot and pasting it into a blank Word document, which of course shows all the webpage extraneous stuff that I don't want to see. Can you help?

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

I was converting a MS word doc on my computer to an Adobe PDF and saving it on my computer. FireFox changes it to a FireFox HTML (I'm not not even using the Browser). While MS windows 7 lets me choose which way I want to view it (with Adobe or any browser), it is IMPOSSIBLE to post onto Facebook. FB is looking for a PDF and the file I converted to is something else. So now I can't post my PDF's because FireFox intrudes into my computer and changes things. HOW CAN THIS BE RECTIFIED? Can I stop FF from doing this?