I logged in to my account, but nothing is syncing. I don't have any bookmarks nor add-ons synced. What do i do?
Dear Mozilla team, Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add… (læs mere)
Dear Mozilla team,
Recently i installed a Mozilla browser on a new device. I log in to my account but nothing is getting synced. I have over 500 bookmarks and several add-ons and those are information that are of utter importance to me. They contain half of my work and research.
Please provide me assistance with this case.
Warmest regards, Kenan
Firefox
I recently refreshed Firefox. Despite the message appearing that passwords and bookmarks would be saved, they have disappeared. Any help please ?
I have tried restoring bookmarks, but the message appears that this is not possible. Also, I can not currently save a bookmark. I click to save the site but nothing happ… (læs mere)
I have tried restoring bookmarks, but the message appears that this is not possible. Also, I can not currently save a bookmark. I click to save the site but nothing happens. Also on the main Firefox page there is no automated saving of frequently used sites.
Why won't Firefox COMPLETELY block video autoplay?
After following all the suggestions found by searching video autoplay, Firefox currently still autoplays videos with the sound muted. This is in websites other than thos… (læs mere)
After following all the suggestions found by searching video autoplay, Firefox currently still autoplays videos with the sound muted. This is in websites other than those like YouTube, such as news websites and the like. What I REALLY want is to COMPLETELY PREVENT automatic playback of any of these videos, and if necessary, whitelist domains like YouTube to allow autoplay. Is this even feasible?
I have lost all my bookmarks and icons
Is there anyway I can recover them. You have to understand that I don't understand anything about code. I am 61 years old and you and google and MS are making it more and… (læs mere)
Is there anyway I can recover them.
You have to understand that I don't understand anything about code.
I am 61 years old and you and google and MS are making it more and more complicated in the name of BS safety
I have ESET Internet Security and addons that block popups and dangerous websites.
I suggest you offer a browser that is easier for me to understand.
My computer was destroyed when I installed the Windows 1903 update.
Then I accidentally deleted all my files ,and I didn't have a hard disk backup
Is it possible you can send me all my bookmarks from 12 months ago
Or give me instructions on how to recover without being too complicated
Please send the details to my gmail account xxxxxxxx@xxxxx.xxx
I only use xxxxxxxxx@xxxxx.xxx for Youtube
sincerely
Shaun Salter
(email addresses removed by moderator; please do not post personal data on a public forum - c)
Tab it is overriding the first search. I have to close out the second search but when I do I cant get back to the first
When I use Firefox search engine, first tab opens, then I open a second tab, it overrides the first tabs page, I cannot search from it nor can I bounce between tabs. I ha… (læs mere)
When I use Firefox search engine, first tab opens, then I open a second tab, it overrides the first tabs page, I cannot search from it nor can I bounce between tabs. I have to close the second tab but then the first tab is blank. I have to close both and open up the browser again. I am not a google fan and want to migrate away as much as possible. It might be my dated windows so instead of spending hundreds of dollars on a new version, can I take firefox back to the version I had before this stupid new version. Which sounds like people are having a lot of problems with.
Firefox reports Mozilla Phishing Report page as Potential Security Risk
I just received a "Password Reset Notification" e-mail that looked very scammy, I right clicked on the link to select "Report Phishing Scam, but when Firefox was going t… (læs mere)
I just received a "Password Reset Notification" e-mail that looked very scammy,
I right clicked on the link to select "Report Phishing Scam, but when Firefox was going to open the Mozilla Phishing report page, I got "Warning, potential security risk ahead"
I think there's a problem somewhere...!
I signed up to join the SuMo team. But, I can't figure out how to communicate questions about Sumo to anyone
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. … (læs mere)
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. (The sender is "notifications@support.mozilla.org". Replying to that does not work.
Hi Joe P
Thanks so much for your interest in helping users of Mozilla technologies!
We would love to find a good place for you to help users, so please send us an email with your username and the area you would like to get involved. Please feel free to add all your skills, we will try to find the right use for them :)
Click here to find out where to help.
There are several ways in which you can get involved:
Forum Contributor - Answer user support questions that are most-requested but have no replies. As you’re getting started, you might be worried about facing situations that can scare away any new contributor: “What if I encounter an angry user who doesn’t want to cooperate?”, “What if I don’t know the answer?”) Don’t worry, we’ve all been there! That’s why we've put together this guide to help you navigate tough situations and keep the forum a positive place for both you and the people you help. Learn the essentials for new contributors here. Twitter Contributor - Respond to tweets about Firefox. Social Support Contributor - Respond to tweets about Firefox as the Firefox Brand account. KB Editor - Help to update knowledge base articles that need changes or write new articles. L10N Contributor - Help to translate Firefox Help content to your language. Let us know which of the above you would be interested in and we’ll help you get started. It’s great to have you onboard!
Welcome to SUMO!
Michał and Rachel
SUMO Community Managers
bookmarks & extensions synced but not logins & passwords
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows… (læs mere)
I am using firefox on my desktop and laptop with sync to get the same bookmarks, extensions, logins & passwords on both. Yesterday I did a fresh re-install of windows and firefox on my laptop. Them I logged into sync.
After a few minutes, it got my bookmarks and my extensions reinstalling, but that was yesterday and ever since, I never got my logins and passwords.
I checked the "logins" box in about:preferences#sync, checked "use a master password" in about:preferences#privacy and did a "sync now" but still no passwords and logins. They should still be on my desktop (I did not start it since) but I am afraid they will disappear when I connect if it syncs with the laptop which has none of them.
How can I be sure I keep them on my desktop when I turn it on? Can I save them somehow?
And then how can I get them on my laptop too?
Firefox update to 67.0 has removed all my bookmarks and passwords
since this update installed i cannot get to my bookmarks or saved passwords. cannot even down grade to previous ver.
I did not even enable this update !
Why is Firefox not re-writing recovery.jsonlz4 file?
I am running Firefox 65.0.2 in Windows 7 Professional 32-bit. It is 8:16PM on 03/18/2019. The recovery files have timestamps: 03/05/2019 03:09 PM 2,049,220… (læs mere)
I am running Firefox 65.0.2 in Windows 7 Professional 32-bit. It is 8:16PM on 03/18/2019. The recovery files have timestamps:
03/05/2019 03:09 PM 2,049,220 previous.jsonlz4
03/14/2019 09:36 AM 2,124,762 recovery.baklz4
03/14/2019 09:37 AM 2,124,716 recovery.jsonlz4
Why is Firefox not writing a new file when I open or close a tab? Is there anything I can do right now do get diagnostics on this problem? I believe that tomorrow I may be installing Windows patches and have to reboot, and restarting Firefox will lose all diagnostic data. Thanks.
network.http.spdy.enabled always reset to false
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (læs mere)
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent
Where is the bookmark import file after refresh?
I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file… (læs mere)
I refreshed my Firefox but the bookmark file the Help Document said would be in the Old Firefox data folder is not there. As you can see in the image I do not have a file called "places.sqlite". I only refreshed Firefox under the indication that I would not lose any of my bookmarks (they would be saved and I could get them back).
I had many bookmarks. Are they lost now?
Help Document: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_copying-files-between-profile-folders
Firefox cannot play certain Twitter gifs on Windows 7
Examples of broken gifs: https://twitter.com/wannaODIN_/status/1169143681976283136 https://twitter.com/RedTestament/status/1169139822100930561 https://twitter.com/_t3nshi… (læs mere)
Examples of broken gifs:
https://twitter.com/wannaODIN_/status/1169143681976283136
https://twitter.com/RedTestament/status/1169139822100930561
https://twitter.com/_t3nshi/status/1169122796573736960
As far as I can tell, this is mainly a Windows 7 problem. I have done a fair bit of testing with gifs I've made myself, and while I don't exactly know how gif "encoding" or whatever works, it seems to be a problem with how Twitter converts certain gif versions.
If I make a gif with Aseprite 1.2.13-x64 the gifs do not work, and show up as black. However you can still download them as a video, reupload them, and then they work, which is kinda weird but I assume twitter re-converts the videos into something else.
However if I make the same gif with Aseprite 1.2.9 which is at least a year older, they work on Twitter.
I've seen some references about H.264 Level 5.2 not working on Windows 7, and maybe that might be the issue? If so, is there any way to get Level 5.2 media to play on Windows 7? https://bugzilla.mozilla.org/show_bug.cgi?id=1479203#c10
Using MediaInfo to check the files of the videos in question they say that they are using AVC (Main@L5.2) (CABAC / 4 Ref Frames), while the "gifs" (yes I know that they are just videos on Twitter) that DO work are AVC (Main@L5).
Temporary Extensions Access to the file was denied
Temporary Extensions not work he file at moz-extension://ceb13d04-2561-4ec3-9c55-24fa6adf39b7/manifest.json is not readable. It may have been removed, moved, or file per… (læs mere)
Temporary Extensions not work he file at moz-extension://ceb13d04-2561-4ec3-9c55-24fa6adf39b7/manifest.json is not readable. It may have been removed, moved, or file permissions may be preventing access.
Loading failed for the <script> with source “moz-extension://08d5f524-4730-47a6-86f7-ce36ed98acb1/background.js”.
on windows first i installed firefox : release 68 and then i tried developer edition 70.0b1, same problem , search and lookup many documents and threads for many hours , nothing get help.
finally i tried move the file from a: to c: , it works!!!
but i still not clearly know what caused the problem. the driver a: is a ramdisk. windows work on it well. is FF not recognize driver a: or not for ramdisk? the resource about this not so much, i wrote here also hope to save times for somebody with same problem
firefox will not start. Cannot end process in task manager
As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minim… (læs mere)
As of this morning, I cannot get Firefox to work. I am using Windows 7. I click to start firefox and it looks like the program starts. It opens a Window with the minimize, maximize, and close buttons but the window contents are blank and the load icon appears. I can minimize and maximize the window but I cannot end the program. If I use CTRL-ALT-DEL, I can see that firefox.exe is running but I cannot end the task by selecting End Process. If I try to start another instance of Firefox, I get a warning box saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."
Nothing I try will end the process.
I uninstalled and re-installed Firefox but the problem persists. I tried doing a fresh install with all previous add-ons and whatnot ignored but it still won't run. I've tried running it with the anti-virus disabled as well as with Windows in Safe Mode but it won't work.
Any ideas?
Firefox failed to restore my tabs upon reopening.
Under options, I have Firefox set to restore my previous session when it reopens. Most of the time it does this just fine, but twice this summer it has lost all of my pr… (læs mere)
Under options, I have Firefox set to restore my previous session when it reopens. Most of the time it does this just fine, but twice this summer it has lost all of my previous tabs. I read about, and found the recovery.jsonlz4 and recovery.baklz4 files, but they include only the tabs from the current session, not any of the former tabs. I often have dozens to hundreds of tabs open, and this is mightily annoying. Any ideas why this happens, how to prevent it in the future, and is there any hope of finding those lost tabs? I'm strongly considering ditching Firefox for another browser.
Music site won't play audio
A music site stopped playing audio
Getting the "Gah! Your tab crashed" when Firefox starts
This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the … (læs mere)
This is on a Windows 7 Enterprise Lenovo laptop. When I open Firefox, I get a blank tab and after about 15 seconds I get the "Gah! Your tab crashed!". If I restore the tab, the error comes back. If I boot the computer in Safe Mode or Safe Mode with Networking, it works fine.
I've removed the AV from the system, I've removed and completely deleted all Firefox folder and created a new Windows profile. No change.
I've tried turning off HW acceleration. I'm using the latest version (x64).
Any ideas?
I cannot access the websit below.
https://project.seoul.go.kr/ Any idea of how to access the website with Firefox? I can access with other browsers though. Thanks. … (læs mere)
Any idea of how to access the website with Firefox? I can access with other browsers though.
Thanks.