Firefox Community Forum

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

I am running windows 11 and every time I go to backup my C: drive my system tells me that "I dont have a Disc to back up fo" ? I am retired now so I dont use a computer as much as I use to. I got this system new 6 months ago. It came with Win 10 on it. I have not explored this system fully yet. All this time I did not know it was not backing up automatically. I do remember on earlier versions of windows they had a function that allow you to see the contents of each drive . It also showed each of the partitions on your drives and showed how much was allicated to Windows , recovery, free space. and so on.... I cant seem to find that function on this system. ??? Can you please try to help me with my problems?

Thank you !!

Hi Support Team. Thanks for being there. It's late at night so probably my brain isn't processing your help topics correctly, but I was asked to install a firefox update on my windows 10 desktop system, and I clicked on allow it to make changes to my computer and when I came back to firefox my bookmarks have completelhy disappeared and the system won't let me restore them or add new ones. i can't understand the whole profiles thing and I don't want to close my current windows and lose all my tabs. If there isn't an easy way of fixing this problem without closing everything and restarting, then I'll just have to live without bookmarks. Any suggestions? Thanks. [edited email from public]

Hi,

I clicked refresh firefox before I uninstalled the old version, then this "Old Firefox Data" folder was generated on my desktop. After installing the new version, I think I don't need this backup folder, but I was not able to delete this old data folder. It's telling me I don't have the authority, but I am the administrator. Can anyone here tell me how to delete this folder please ?

Thanks!

I started using Firefox a few months ago after the new Profile Manager was introduced. Created a bunch of profiles and setup everything the way that I want. Now I started using another PC and want to replicate my setup on it. I thought Sync would be able to do this but it just copied over one profile and it also didn't copy over my Shortcut configuration. Is there a way to duplicate the way Firefox is setup on one PC to another PC, down to every detail? Thanks!

Hallo und guten Tag, ich habe seit geraumer Zeit eine Mappe - Alte Firefox-Daten - auf dem Desktop. Mit jeder neuen Installation oder Änderung wird darin eine neue Sicherung angelegt. Wie kann ich diese Daten löschen.

Ändern der Attribute geht leider nicht. Bisher lässt sich wg. fehlender Berechtigung nichts löschen

Habe schon alles mögliche versucht . Inclusive CMD und löschen auf Systemseite. Geht aber auch nicht

Wer hat dazu eine Lösung?

Gruß

Hermann

I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the provided token has expired : despite it being less than 24 hours. Plus a lot of other characters meaningless to me. What can I do now?

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0>

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my profile. Your help process sucks big time. Do you even do beta testing before you send them out?

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их было очень много и они очень важны

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has firefox installed and the bookmarks are there, they just will not sync to my pc, whats up?

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love to have them back since I never asked for them to be deleted. I don't have an "Old Firefox Data" or whatever folder on my desktop, would have been cool for them to leave that there when they clobbered years of data and customization because Firefox thinks they should have more control over my PC than I do, but they didn't. Is there any way to get these back?

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Hi I have lost all my browsing history and nothing I browse is saved. Also all my bookmarks have disappeared and I can't save anything even clicking on the star doesn't do anything I have quite a bit of stuff bookmarked, can you help? The browsing history and my bookmarks seemed to disappear at the same time.