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account to be deleted

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need t… (læs mere)

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need to do to keep mozilla

Stillet af monica211 for for 3 måneder siden

Seneste svar af Kiki for for 2 måneder siden

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Relay Premium paid for but not showing

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to d… (læs mere)

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

Stillet af raystrack for for 3 måneder siden

Besvaret af jonzn4SUSE for for 3 måneder siden

Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (læs mere)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Stillet af k.george805 for for 4 måneder siden

Seneste svar af jonzn4SUSE for for 4 måneder siden

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I’m having trouble verifying my Mozilla account

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in th… (læs mere)

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Stillet af Leo for for 5 måneder siden

Besvaret af Kiki for for 5 måneder siden

Problem z haslem

Proszę usunąć moje konto w Mozilli Firefox. Skasować hasła i klucze. Nie będę z nich korzystała. Mam włamania częste do skrzynki mejlowej qwerty1256@vp.pl Wioletta Reg… (læs mere)

Proszę usunąć moje konto w Mozilli Firefox. Skasować hasła i klucze. Nie będę z nich korzystała. Mam włamania częste do skrzynki mejlowej qwerty1256@vp.pl

Wioletta

Region Polska

Stillet af qwerty1256 for for 5 måneder siden

Seneste svar af TyDraniu for for 5 måneder siden

I kept receiving a message from Mozilla: "Your Mozilla account and data will be deleted."

Hi, I keep receiving an email regarding this issue. Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing produ… (læs mere)

Hi, I keep receiving an email regarding this issue.

Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. On Saturday, May 17, 2025, your account and your personal data will be permanently deleted unless you sign in.

Could you please help me sort it out? Also, see the attached screenshot.

Thank you.

Cheers, Raja

I continually received messages from Mozilla stating that my Mozilla account and data would be deleted.

Stillet af Raja for for 5 måneder siden

Seneste svar af James (doing minimal support) for for 5 måneder siden