Firefox Community Forum

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

hello i just opened my pc today and opened fire fox and i saw an update that makes the browser look better and suddnlly i lost all my passwords and i'm log out of my account

bold text I removed the old password, and updated with new one, but I need old one for facebook.com

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

AFTERBTHE LAST UPDATE ALL MY PASSWORDS HAVE GONE , I COULDNOT FIND A WAY TO GET THEM BACK .I PUT IN 5 PASSWORDS THAT I NEEDED AND NOW THEY HAVE GONE .IS FIREFOX NO LONGER RELIABLE

This AM I attempted to sign into my PayPal Business Acct. I have always done this via password (no biometrics or PassKey for me). Until today, when I was asked for my passkey PIN. I don't have one because I never set it up. I spoke with a woman at PayPal who tried to help me. She said it was probably something that my browser did so I should call FireFox or use a different browser. As for PayPal itself, while it has no record of a paykey, it would allow me to set one up because "this account already has a passkey". I tried a different browser and that ended in the same place. Pass key pin requested. I don't have it. It says that firefox "requested" the passkey. I find that very frustrating because I'm effectively "locked out " of my Paypal business account because of this. I've searched my computer to the best of my ability but I can't find where firefox hid this PIN from. Frankly, I don't see where Firefox gets off volunteering me for a passkey when I didn't ask for it, but not telling me makes no sense whatsoever. If anyone has a clue of how to fix this please let me know. Thank you, Betty "call me a ludite" Spargo

I'm fed up of all the problems i'm having with Mozilla. i already uninstalled once. i will do it again if you do not allow me to use dashlane and keep putting obstacles in the way. I've been loyal for 10+ years but getting really fed up.

Regardless of Windows version and (as far as I can tell) Firfox version, password manager will not usefully store any password that begins or ends with and exclamation mark. It reveals only the exclamation mark itself when password is used.

How can i import all passwords and logins from Firefox? I'm going to reinstall the system soon, so I need all my passwords (but I synced the browser on my computer and phone to import tabs, but I don't know how to import passwords)

'bold text'I changed the password and your still showing the old password?you keep doing this it's the 5th time

not up dated.

hey! you getting like microsoft no support