Firefox supportforum

I've looked at other questions/answers about this issue. I've emptied cache, history, but no change. Haven't tried in safe mode becuz I've just not got the patience to work through this problem.

Sometimes the vids work fine, sometimes eventually they load, sometimes not at all. And now Adobe Flash is finished...is some sort of replacement needed? My secondary browser is Vivaldi, and the vids open fine there.

FF 84.0.2, Mac 10.15.7

thanks very much.

Cannot display my history in my sidebar. Receive this message:

XML Parsing Error: no root element found Location: chrome://browser/content/places/bookmarksSidebar.xhtml Line Number 1, Column 1:

Cannot find a way to fix.

hi, I'm having problems with Firefox on my Mac - every time Firefox is shut down, I have to relog in and authenticate myself and all my settings have gone so I have to redo them again. I have tools that I use for work that use certain settings else they don't work so I have to redo them every time I reopen the browser or shut my machine down. anyone know why this might be the case?

I don't know if it's linked but when I started using this current machine last year and loaded everything on, Firefox is sitting under 'locations' rather than applications and I don't seem to able to install it anywhere else - see image attached.

Many thanks.

OS: Catalina Model: iMac (27-inch, Late 2013) (tested on Macbook pro 2018 and 2011 too) Firefox: 84.0.2

Expected functionality: First expand the window to full screen using the green window control. The expectation is that the tab and tool bars will eventually hide, however firefox implements this - by sliding up when scrolling or just sliding up and autohiding after a short time. The tab bar should then reappear when the mouse move to the top of the screen.

Functionality Observed: Tab and tool bars never autohide. They are always there. The only way to that they hide is when a video (YouTube, Netflix) fullscreen controls are selected. Otherwise they are there on every page and that is not the expected behavior. Id like every page to autohide the top bars (similar to what all tablet/mobile device browsers do).

Settings verified: browser.fullscreen.authide= true (see image). Hide toolbars is checked (see image).

Issue I have found posted on this do not provide a concise reason as to why this behavior exists when all settings are properly set.

Hi all, I am experiencing a very annoying behaviour on firefox: from one day to another I cannot anymore scroll the tab strip with my trackpad, and this is driving me crazy.

Tried to restart firefox in safe mode => the problem still persists Tried to quit from better touch tool with addons disabled => problem still persists Factory reset of firefox with better touch tool disabled => problem still persists

Almost everything disabled in system settings in the trackpad gestures sections (screenshot attached)

You can find here a screen recording of the problem: in this video I open many new tabs and try to horizontally scroll them, you can't see the movement I do on the trackpad, but it is performed like when you scroll down a webpage: I expect (and it was like this since few time ago) the tab strip to scroll horizontally like a web page scrolls when you scroll down with trackpad, really no idea why it stopped working

Firefox is my absolute favurite browser, but this issue is really diving me crazy

After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode.

- I have Restore previous session checked in Preferences.

- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored.

- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.

- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored.

- Again, only when I restart in Safe Mode is the previous session saved and restored.

What is the solution?

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache etc and after open the site and the tab it still logged me into office 365 without me entering my credentials why?

In Firefox 84.0.2 I tried to access an old YouTube account from a gmail email. it signed me out and I have to change the password to get back in to gmail. It gave me message about "a suspicious app, etc." but I KNOW I don't have any suspicious anything on my new Macbook Pro. I finally realized that on Chrome I can stay signed in, but in Firefox, every time I try to sign in with the changed password, it goes through the whole thing again. I want to use Firefox, but right now I want to be able to access my email! I also don't want to have to stay signed in. Also, I was on a new device, AND in another country -- Apple could not help me (just said to change password), and I didn't have Chrome on my new Mac at that point, though probably should have tried it before all the changing....

Anyway, I looked up everything I could. The checkbox that the directions at one point said to uncheck isn't in my screen in Firefox 84.0.2. Thanks.

Using Firefox 84.0.2, Mac OS 11.1 Big Sur. When using Amazon Prime Video to access CBS All Access, I open Firefox, go to the proper Amazon Video address, sign in to my account, click the program to be watched, and click the full screen icon *in the video*, but the tool bar does not disappear.

Prior to updating to OS 11.1, this worked perfectly: it would go to full screen.

Now, I need to upon opening the browser, use the Firefox prefs, and click the full screen icon first. Then, when the program screen opens and content is played, I can click the full screen icon *in the video screen* and it makes the toolbar disappear.

Ok, I know this is a first world problem, but I liked the one click approach better than the two click.

Is there a way to get back to the one click solution? It seemed Firefox was remembering what to do before (?) before the update.

Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger video call i need to use google chrome.

whats up with that?.

Printing from Firefox is really slow--2-3 minutes before the print menu appears, and then another minute before the printer actually goes to work. "Printing" to a .pdf file takes just a long before the file appears on the desktop.

The problem is uniform across all the websites I've tried it on.

I don't have the problem with Safari or Chrome.

Restarting Firefox with add-ons disabled makes no difference. Deleting the printer setting didn't help. Resetting all Firefox printer settings didn't help. Refreshing Firefox helped once, but only for the first print job after the refresh, then the problem reappeared.

This issue started fairly recently, maybe when Firefox v.84 appeared (?)

I'm using Firefox 84.0.2 and macOS Sierra 10.12.6 on a late 2012 iMac.

This problem does not show up in the family's MacBook Pros, which have the same version of Firefox, but newer OS versions.

I'm resistant to updating the OS, because too many of the apps I use regularly don't play nicely with the newer versions of macOS.

Help!

Thanks, Wimsey

Using Firefox with macOS11.1, the browser automatically freezes (and the application must be quit and restarted) if it is left open on the screen when not in use. If it is stored on the margin of the screen (yellow dot), this doesn't happen. Safari does not freeze under the same circumstances.

Hi,

I want to save a website that featured our dog on a page. The website is a help-site for veterinary expense that will probably close the page featuring our animal, as our pet didn't make it. If it matters, the website is Waggle.com.

I used File > Save Page As to open the dialog box with the option to save to the desktop. I note it did so with the extension .html. At the bottom of the dialog box was Format, I choose the default save as Website complete. I tried to open it and saw a instant of the webpage picture. On the bottom left-hand corner several pieces of dialog were running in rapid succession, one of them contained the words "Hand shake", but most were probably computerize gibberish, at least to me. The bottom left hand corner went blank and the entire tab was left blank--empty, the brief picture disappeared. Google didn't offer any help with this.

Can I save this page to view as a memory, or is this essentially gone to a novice like me?

Firefox 84.0.1, OS X 10.13.6, 2009 iMac desktop.

Thanks,

John Roehling

Hello, I have a problem with firefox 84.0.2. From first day, when I installed the firefox, I have a problem. The problem is when I stay a lot of time not using it, all tabs are freezed. Only menues works, but the tabs are not working, I can not open a new tab. I need to close firefox and start to work again.

Any idea? the system big sur is recently installed, I mean, all is new, HW, SO, Firefox...

Thank you. Regards, Rafa.

I am new to Firefox. I need speech to text and Text to speech, to run on all sites and all search boxes. And still be secure is the recommended software or add-ons or is it integrated into Firefox. This is one of the main reasons I have not moved from Google Chrome.

Hi everyone, when my firefox is not in fullscreen mode, it shows up on the new Desktop when I am switching the Desktop via Mission Control or gesture. Is there a fix for this problem? I am using hte Magnet App but I am not having the issue with other browsers or applications yet. You can have a look at a screen record here: https://youtu.be/vPBoXKTKcNg Thanks in advance

Firefox 84.0.2 MacOS Big Sur 11.1

I can't view instagram pictures embedded in websites. Instead, I get a blank box. I know the problem is the Firefox browser, because I checked the same websites on different browsers on my laptop. How can I fix this?

I'm using Outlook in my iMac Pro running Big Sur 11.1, and when I click a link in an email, two FF windows open, one with my default homepage and the other from the link.

This only happens when FF isn't already open.

I've adjusted the settings to no avail, and then reset FF but the problem remains.

It doesn't do this with other browsers when set as the default, just FF.

I see other posts relating to this issue, but cannot find the solution - if there is one?

Thank you.