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Firefox crashing when loading new web pages

Hello, For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time… (læs mere)

Hello,

For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time. In the past few days, it has also started to crash when a web site has already been loaded.

I have deleted all history and have only kept my bookmarks and the following extensions but it still keeps crashing: - Facebook Container - Ghostery - Privacy Ad Blocker - LastPass: Free Password Manager - uBlock Origin

I also have two disabled extensions. Not sure if they would affect anything?

Is my next step just uninstalling and reinstalling all extensions? Please let me know what else I could try!

Thank you in advance!

Liz

Stillet af mariliis.ott for for 3 måneder siden

Seneste svar af FredMcD for for 2 måneder siden

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Firefox 74.0 and 73.0 constantly crash and freeze (linked to Windows update 1909?)

Firefox 74.0 keeps crashing and freezing on Windows 10 update 1909. I have uninstalled all extensions, didn't help. I uninstalled Firefox (deleted all files in Program Fi… (læs mere)

Firefox 74.0 keeps crashing and freezing on Windows 10 update 1909. I have uninstalled all extensions, didn't help. I uninstalled Firefox (deleted all files in Program Files, deleted the Mozills folder in Appdata). I tried minimizing ram usage by limiting the number of Firefox processes running from 5 to 2). Didn't help. Firefox also didn't save or send any crash reports, the latest reports were from 17.03.2020.

Okay, I just installed an older version of Firefox, 73.0 and as soon as the browser launched, it froze and crashed. So I think it is safe to say it is caused by the latest Windows update 1909.

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Besvaret af FredMcD for for 8 måneder siden

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Firefox crashes randomly without error most of the time.

After I did a fresh windows 10 install, changed my graphics card and downloaded latest Firefox, it keeps crashing with no error most of the time. When i reopen Firefox, i… (læs mere)

After I did a fresh windows 10 install, changed my graphics card and downloaded latest Firefox, it keeps crashing with no error most of the time. When i reopen Firefox, it keeps crashing until I wait a bit.

Older Firefox works but wont let me disable auto update. Also crashes in safe mode and with hardware acceleration disabled. Other browsers are working fine.

This time I got a crash report:

AdapterDeviceID: 0x687f
AdapterDriverVersion: 26.20.13001.40003
AdapterSubsysID: 6b761002
AdapterVendorID: 0x1002
Add-ons: %7B00000f2a-7cde-4f20-83ed-434fcb420d71%7D:0.9.8.72,%7Bd04b0b40-3dab-4f0b-97a6-04ec3eddbfb0%7D:4.0.4,simple-translate%40sienori:2.1.1,%7B8d38b8d1-3839-4e25-a273-08a896555c89%7D:2.0,%7B026cca71-a2e2-4020-840d-f2759849d62e%7D:0.2.6,jid1-xUfzOsOFlzSOXg%40jetpack:5.16.10,uBlock0%40raymondhill.net:1.22.0,etp-search-volume-study%40shield.mozilla.org:1.2,frankerfacez%40frankerfacez.com:4.0,firefox%40betterttv.net:7.0,%7B60f82f00-9ad5-4de5-b31c-b16a47c51558%7D:0.5rc2,webcompat%40mozilla.org:5.0.2,formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,google%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,%7B443830f0-1fff-4f9a-aa1e-444bafbc7319%7D:0.0.30,%7B02274e0c-d135-45f0-8a9c-32b35110e10d%7D:1.0.4
AvailablePageFile: 4483977216
AvailablePhysicalMemory: 4757000192
AvailableVirtualMemory: 138531236651008
BIOS_Manufacturer: American Megatrends Inc.
BreakpadReserveAddress: 3011515121664
BreakpadReserveSize: 83886080
BuildID: 20190813150448
ContentSandboxCapable: 1
ContentSandboxLevel: 5
CrashTime: 1567528179
DOMIPCEnabled: 1
Email: simojuv@gmail.com
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600889344
FramePoisonSize: 65536
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
InstallTime: 1567260106
LauncherProcessState: 0
MemoryErrorCorrection: None
ModuleSignatureInfo: {"A-Volute":["NahimicOSD.dll","A-Volute.SonicRadar3DevProps2.dll","ProductInfo.dll","A-Volute.SonicStudio3DevProps2.dll","ProductInfo.dll"],"Bitdefender SRL":["gemmauf64.dll","antimalware_provider64.dll"],"MICRO-STAR INTERNATIONAL CO., LTD.":["RTSSHooks64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["gdi32.dll","cryptsp.dll","wintrust.dll","nsi.dll","shell32.dll","dbgcore.dll","usp10.dll","ondemandconnroutehelper.dll","pnrpnsp.dll","winrnr.dll","explorerframe.dll","NapiNSP.dll","dataexchange.dll","amsi.dll","DWrite.dll","wbemsvc.dll","fastprox.dll","wbemprox.dll","comctl32.dll","wshbth.dll","twinapi.dll","webauthn.dll","wbemcomn.dll","Windows.UI.dll","wininet.dll","InputHost.dll","dbghelp.dll","AudioSes.dll","TextInputFramework.dll","credui.dll","winhttp.dll","rasadhlp.dll","MMDevAPI.dll","xmllite.dll","FWPUCLNT.DLL","OneCoreUAPCommonProxyStub.dll","dhcpcsvc.dll","version.dll","ColorAdapterClient.dll","WinSCard.dll","winnsi.dll","WinTypes.dll","CoreUIComponents.dll","avrt.dll","propsys.dll","wtsapi32.dll","d2d1.dll","nlaapi.dll","d3d11.dll","wsock32.dll","WINMMBASE.dll","winmm.dll","CoreMessaging.dll","uxtheme.dll","twinapi.appcore.dll","dwmapi.dll","rmclient.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","rsaenh.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","sspicli.dll","userenv.dll","umpdc.dll","kernel.appcore.dll","powrprof.dll","profapi.dll","msasn1.dll","windows.storage.dll","crypt32.dll","win32u.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","KERNELBASE.dll","gdi32full.dll","cfgmgr32.dll","bcrypt.dll","rpcrt4.dll","user32.dll","kernel32.dll","sechost.dll","psapi.dll","setupapi.dll","msvcrt.dll","imm32.dll","ws2_32.dll","ole32.dll","advapi32.dll","shlwapi.dll","clbcatq.dll","oleaut32.dll","combase.dll","SHCore.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","freebl3.dll","nss3.dll","nssckbi.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"],"RIIGI INFOSUSTEEMI AMET":["onepin-opensc-pkcs11.dll"]}
Notes: FP(D00-L1100-W00001000-T000) 
DWrite? DWrite+ WR? WR- OMTP? OMTP+4 
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 1539
StartupCrash: 0
StartupTime: 1567528163
SystemMemoryUsePercentage: 44
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190813150448","version":"68.0.2","vendor":"Mozilla","displayVersion":"68.0.2","platformVersion":"68.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8129,"virtualMaxMB":134217728,"cpu":{"count":12,"cores":6,"vendor":"AuthenticAMD","family":23,"model":1,"stepping":1,"l2cacheKB":512,"l3cacheKB":8192,"speedMHz":3843,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18362,"windowsUBR":295,"installYear":2019},"hdd":{"profile":{"model":"Samsung SSD 850 EVO 250GB","revision":"EMT02B6Q","type":"SSD"},"binary":{"model":"Samsung SSD 850 EVO 250GB","revision":"EMT02B6Q","type":"SSD"},"system":{"model":"Samsung SSD 850 EVO 250GB","revision":"EMT02B6Q","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"Radeon RX Vega","vendorID":"0x1002","deviceID":"0x687f","subsysID":"6b761002","RAM":8176,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a","driverVendor":null,"driverVersion":"26.20.13001.40003","driverDate":"8-23-2019","GPUActive":true}],"monitors":[{"screenWidth":1200,"screenHeight":1920,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":2560,"screenHeight":1440,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"isWowARM64":false,"sec":{"antivirus":["Bitdefender Antivirus Free Antimalware"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["et-EE"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"app.update.service.enabled":false,"browser.cache.disk.capacity":1048576,"browser.search.region":"EE","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.suggest.searches":false,"general.config.filename":"<set>","layers.acceleration.disabled":true},"sandbox":{"effectiveContentProcessLevel":5},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18139,"firstUseDate":18139},"addons":{"activeAddons":{"{443830f0-1fff-4f9a-aa1e-444bafbc7319}":{"version":"0.0.30","scope":8,"type":"extension","updateDay":18079,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Use your eID smart card on the web","name":"Token signing","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":18079,"signedState":2},"{02274e0c-d135-45f0-8a9c-32b35110e10d}":{"version":"1.0.4","scope":8,"type":"extension","updateDay":18089,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Configures Firefox to use PKCS11 for authentication","name":"PKCS11 loader","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":18089,"signedState":2},"{00000f2a-7cde-4f20-83ed-434fcb420d71}":{"version":"0.9.8.72","scope":1,"type":"extension","updateDay":18139,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Enlarge thumbnails, and show images/videos from links with a mouse hover.","name":"Imagus","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18139,"signedState":2},"{d04b0b40-3dab-4f0b-97a6-04ec3eddbfb0}":{"version":"4.0.4","scope":1,"type":"extension","updateDay":18139,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This extension sets your search engine to Ecosia so you can plant trees with every search.","name":"Ecosia - The search engine that plants trees","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18139,"signedState":2},"simple-translate@sienori":{"version":"2.1.1","scope":1,"type":"extension","updateDay":18139,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Quickly translate selected text on web page. In toolbar popup, you can translate input text."

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