Firefox Community Forum

I have appreciated Firefox for many years, so long in fact that I no longer have access to the email address that I signed up with. I have had no reason to access my account so I did not realise that it was out of date. I was accessing my account to check that I had two-factor protection and since I could not access the account I decided to create a new account and used the help pages to move my profile to the new account. I was able move my profile and access all my bookmarks and PASSWORDS! I simply uninstalled Firefox, moved my profile to another location, downloaded Firefox and copied the old profile over the newly created profile. I opened Firefox and could open the password manager and see all my passwords. I could not believe how easily I could access all the sensitive information. I needed no password - just access to the profile. This profile will be saved on any computer that I have used to log into Firefox. Anyone with access to those computers could easily repeat what I was able to do. This is a serious secuirty flaw and I simply can't believe I was able to do this!!!!!

My blog has started displaying the message, "Firefox can't open this page". The message also says, "To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." But opening it in a new window didn't work. I tried clearing the cache, and pasting the link into a new open tab, but neither helps. I tried opening it in Safari, and that works fine, so this seems to be a Firefox problem. Any suggestion?

Dear Mozilla Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days of usage, Firefox prompts us to create a new profile, and the browser does not function as expected unless we do so. Here are the details: • We have installed the latest version of Mozilla Firefox several times (2-3 times). • We have also created new profiles, but the issue persists. • Despite these efforts, the error to create a new profile continues to reoccur. Could you kindly assist us in resolving this issue? Any guidance or troubleshooting steps would be greatly appreciated.

I have been using Firefox for years. Currently using 131.0.2 on Windows 10 Pro. Never had a problem with Bitwarden auto filling useernames and passwords to login to a website. Now I have to copy and paste each one. I appreciate using Firefox but this new incompatibility with Bitwarden is a deal breaker. I've tried going thru the menus and help forums and have found nothing to allow Bitwarden to auto fill passwords. I'll move everything over to Microsoft Edge where Bitwarden auto fills the same way Firefox has done until recently.

I want to disable 2fa. I FINALLY was able to find authentication codes (10 digit) and am able to sign in to support. I simply want to sign in and sync (after upgrading OS and reinstalling Firefox). I kept running in to issues signing in because it wanted a six digit authorization from a auth app which I did not have set up

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

suddenly the background video which has always played on my website's landing page no longer plays when accessing the site using Firefox. It works on Safari and works on my iphone and ipad. This happened suddenly and without making any changes

Hello, how can I remove or hide "List all tabs" btn?

Set "browser.tabs.tabmanager.enabled" as "false" stopped working for me after update to version 131.0. Hiding the btn before version 131.0 was not a problem.

I saw in release notes that "List all tabs" got some changes. link

I know that typically mozilla does not put a low bound on advisories, and https://www.mozilla.org/en-US/security/advisories/mfsa2024-40/ is the advisory for vulnerabilities fixed in ESR 128.2. CVE-2024-8387 is listed here. yet the advisory for 115, https://www.mozilla.org/en-US/security/advisories/mfsa2024-41/ does not list this vulnerability. Was this something that was only impacting 128 (for the ESR builds) or is there a mistake that either 115.15 did patch it but it wasn't documented, or the patch has been missed and ESR 115 is still vulnerable?

Hi, In a nutshell, I need to have the Bookmarks Sidebar remain PERMANENTLY on the left side of my Firefox page. After an update, it now disappears if I change pages, and must be manually reinstalled on the new page.

I've been a Mozilla Firefox user since Mozilla Firefox was born. I currently use Linux 24.04 Desktop and Windows 11. This problem exists on both platforms: I've always kept my bookmarks displayed in a vertical column on the left side of the screen. I will call this a Sidebar. Whenever I brought up a new page, my bookmarks were automatically there to greet me in my Sidebar. Always. Now my Sidebar is gone. It seems to have been replaced by the Toolbar, which appears horizontally across the top of the screen, and it is awful.

I've tried very hard to restore the old way of doing things... I've spent several hours reading the solutions offered to countless numbers of people who have experienced the same problem. I've poured through the Firefox manuals. Nothing works. I've always been able to make things work in Firefox. But not this time.

The closest I've come is Ctrl-B. And of course my trusty "Book" icon in the top tray will also bring up the Sidebar when I go to a new page and click it.. But the problem is that I have to do this EVERY SINGLE TIME I go to a new page.

So here I am, begging for help. Please, please don't tell me to go again to the Settings Help Menu and press the "bookmarks" button, and follow the instructions . I've gone down an eternity of empty roads doing that. I'm not saying the solution isn't there, but if it is, it is hidden in a serpentine maze that has always led me back to square one.

Just tell me:

Either 1: "We goofed. There's no way to fix it without asking you to go digging into system files and risking the life of your Firefox Browser. Our guys will do the repair and send it to you along with a future Firefox update. Be patient."

Or 2: "Here's how you can, at home, make the Sidebar appear vertically on the left side of each page, PERMANENTLY. All you have to do is follow these explicit instructions that are guaranteed to work..."

This does appear to be, at best, a very annoying problem for countless thousands of your faithful users. Please help.

Thank you!

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Protection major breakage of multiple banks Bill Pay services" I have updated to Firefox 131 however, there may still be a problem, however before I report it I'd like to verify if it's simply that their link is broken. Let me explain: On my bank's website there is "Payment Inquiry" link with this link "https://paybills.MyBankName.com/imm/Auth/SLO/4661?ReturnUrl="

What happens is that it sends me back to the login screen, I navigate to the Payment Inquiry again, click the link... rinse and repeat... in an endless loop. I suspect that the URL is malformed because there is nothing following the "=" sign. I would expect something to follow the equal sign. Is this indeed a bad URL? Should I pursue with my bank? I only ask because is seemed more than a coincidence that this occurred near the same time as bug fix 1923500.

Dear sir

I very much respect you and your app If you have banded my account or my comment due to some mistake of mine. So I apologize to you for that mistake. Now you can Unban my Account Or you can also send me a reply I will be forever grateful to you

Watsapp number [edited] Instagram ID [edited] Facebook ID [edited] Thank you for accepting my message or Feedback

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps