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Recently I’ve had a few Firefox problems on my W11 desktop. Sometimes when I try to load a website, nothing appears until several seconds (30 or more) have passed. During that time, the bottom of the screen shows the message Transferring data. Then, after that long wait, very often only a top piece (1/3 to ½) of the page appears. If I wait long enough (a minute or two), the rest of the page appears. Another problem is illustrated in the two images. When I go to AARP, I get the first image. T then press the Reload button and the second image appears. This problem is fairly recent. Previously, the first image always loaded with not problem. Any ideas of what’s happening and, even more importantly, how it can be fixed? Thanks.

The problem that is occurring with Firefox is one website American Airlines, I can not log in to my account with Firefox, however Chrome has no problem logging in. Running Windows 11 up to date Firefox 147.03 64 bit. below is the error message I get Access Denied You don't have permission to access "http://www.aa.com/homePage.do" on this server.

Reference #18.450c3417.1770423478.9f1ea295

https://errors.edgesuite.net/18.450c3417.1770423478.9f1ea295

Thanks for any help. Rick

Hi there, Just installed Thunderbird email. Before uninstalling Outlook 2016, I tried to forward some messages to Thunderbird, but Thunderbird will not show emabedded images or attached photos, regardless of format (JPG, WEBP or PNG) Example: Instead of the image embedded in the email, I got this: g:20260201194950ee722ec300f042669bef9585ca10p0eu&R=1KSFSC960P76L&T=O&U=https %3A%2F%2Fimages-eu.ssl-images-amazon.com%2Fimages%2FG%2F01%2Fnav%2Ftransp.gi f&H=8QFJAA9HOQ1LXLAKNXLPWFHXGSSA&ref_=pe_109088481_1104238771_opens>

I have Original HTML in Thunderbird settings, not changed anything. How do I resolve this? I appreciate your help

docx and xlsx attached files don't open with I click on them. I want them to open in Word and Excel. Nothing happens. I have to save them to my Desktop and then I can open them.

doc and xls attached files open when I click on them.

I can't find any associations in "files and attachments". 

I'm using version 140.7.0esr (64-bit)

Hi, I'm a new user. I cannot send email. Receive is ok.

I get this prompt: Password required for outgoing (SMTP) Server mailhost.zen.co.uk So I add the password, but then I get this error: Login to server mailhost.zen.co.uk with username zen53214 failed. Retry - Enter new password - Cancel I add a new password (the one I use on the zen webmail portal) and I get this message: Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) AUTH command not available at this time. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. The outgoing server setup is the following: Description: zen53214 Server name: mailhost.zen.co.uk Port: 857 Connection security: STARTTLS Authentication method: Normal Password User name: zen53214

There is a sync issue with zen email password but I cannot change it on the zen portal, because the password in ThunderBird doesn't have a special character and Zen will not let me change the existing password to one that doesn't have a special character.

What can I do to resolve? Please help. I'd like to stay with ThunderBird email.

Thanks!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?

I have three email accounts all from different sources.

Two of the three accounts work fine but one account will give me this error message. I back up the Thunderbird folder every week and copied the backup to the working folder and I still have the issue.

I've been getting multiple emails of the same in a few folders. I do have a lot of Filters set up for the account affected.

Update: Apologies, seems it was my mistake. While setting up the signature in the first place I *did* pick up a named anchor from a template <a name="_MailAutoSig">. It was buried in the generated HTML, and I have now found and removed it. Problem, such as it was, now solved.

Is there any way either to remove the yellow anchor symbol which Thunderbird inserts in front of my signature, or to tell the client not to display the symbol? I didn't put one in the HTML signature that I use. There's no "remove named anchor" command. It isn't related to the double -- marker, which I've already removed using config. I have no use for anchors, which for me are simply a visual distraction.

Thunderbird is so good in many ways (calendar synch is great - one of my major bugbears with Outlook - also recipient privacy when sending out group invitations) and it can be quite frustrating in some others (e.g. unwanted features that I've had to dig around in config in order to turn off)

Thanks everyone :-)

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why?

I have noticed the number of messages in my spam folder growing. When I check what's there I find that many are not spam and they haven't ever appeared in my inbox. Sure, I can drag them back over but that's not ideal.

How can I control what goes into my spam folder?