Alle produkter Community Forum

Certainly! Here's the English version of the message, clearly and professionally written for reporting an issue with Smart DM in ManyChat:

---

📩 Smart DM Issue Report – ManyChat

Hello, I hope you're doing well.

I'm currently experiencing an issue with the Smart Direct Message (Smart DM) feature in ManyChat.

Issue Description:

Direct messages sent via flows are not being delivered to some users, or they are significantly delayed.

In some cases, the message status shows as “Sent”, but the recipient never receives the message.

All flows and Instagram integration settings have been correctly configured, yet the issue persists.

Troubleshooting steps already taken:

Verified Instagram and Facebook Page connections

Confirmed that necessary permissions for messaging are enabled

Checked flow logic and timing settings

Ensured account has not exceeded messaging limits or violated policies

Since Smart DM is a key part of our user engagement strategy, I would greatly appreciate any help or insight into what might be causing this issue — whether it’s related to account limitations, platform bugs, or API constraints.

Looking forward to your support.

Thank you,

I just want to delete my account they were supposed to do this a couple months ago for me I went online and told him the same thing that I have a virus and I need the fire fox off because Apple iPhone which is my Apple Apple iPhone said I have four viruses and need to take them off and went to your site fire fox say so here I am again and I really need this to go away or stop delete my account please

I'm setting up a gmail workspace account. I know that imap is enabled and that authentication should work through oauth2. That's what I configure and TB confirms that it can connect to the account during creation widget.

I click continue, and a new window opens which contains a site from Google asking if I confirm that TB can access my account. I click on allow, and the content in that popup disappears, but the popup remains open. Just with a blank screen.

I've tried several times. Cookies and JavaScript are allowed and enabled.

What else could be wrong here?

I need to delete my account to Firefox I have 4 viruses and I need to get fire fox off because that’s what’s making it happen I think I got a email from Apple iPhone and that’s what they told me so I need to delete my account today please help me

Contacts syncing Tbird and iCloud appears to be unidirectional: Tbird > iCloud. When I make a change in Tbird contacts (via CardDAV), it appears in iCloud, but changes in iCloud do not effect Tbird contacts. Is this by design? Calendar sync is bidirectional.

I have been a Thunderbird user for over 10 years and recently my employer has started switching us over to Google Workspace emails. I'm trying to add the email to Thunderbird, but keep getting a blank gray screen (Image 2) in the Google pop-up after clicking "Allow" (Image 1). No error messages are displayed anywhere in the pop-up or in Thunderbird.

I have tried several times with no success. I've tried rebooting, same issue. I've tried disabling all the plugins in Thunderbird, same issue. I've let the screen sit there for over 20 minutes and nothing occurs. I even tried one-time hitting "Deny" and got the same blank screen.

As it is occurring inside Thunderbird itself, I have no way of telling what is going wrong. I know I am signing into my new Google account successfully as I wouldn't reach the page with "Allow".

Anybody know what I can do?

Searches and AI tell me to use "Account Actions" on the account settings page but I see no "Account Actions" on my Thunderbird.

Thunderbird 128.10.0esr MacOS 15.5

Am I just blind? Am I looking in the right place? I could swear I've done this before without any trouble.

I have been using Mozilla Thunderbird since 2003 as my email desktop client.

As of Sunday morning, May 17th, I noticed the following:

• All of my WideOpenWest email accounts (mine, my wife's my son's) downloaded email headers successfully, but did not allow me to see email contents, move email to other folders or delete obvious junk mail via the client interface.
• All of my Archive email suddenly also will display the expected email headers, but content is unavailable through the client interface.
• All my IMAP email access and management behavior works as expected.
• If I copy an email from one IMAP account to the other, all is fine, but if I move that copied email to an Archive folder, its contents become unavailable (the email I copied was the "Mozilla Confirm your account ..." email)

Inspecting the filesystem containing the client data (NAS-based SMB share, using SSH to access NAS filesystem), I can see:

• The Archive folder has both the Filed and Filed.msf files updated with a timestamp consistent with the copy.
• The email contents are available in a format unfamiliar to me, but I can read the contents and show the same below:

<(B2=Mozilla <accounts@firefox.com>)(B3=<Ellided>@<Ellided>.com)(B4

   =Confirm your account)(B5
   =01010196ef885d03-c0d0edd7-b446-43b6-8bc5-8d5eee591202-000000@us-west-2.am\

azonses.com)(84=)(B8=620d)(B9=277)(BA=19204|Mozilla <accounts@firefox.com>)

 (BB=plugin)(BC=14)(BD
   =Open the internet with Mozilla Confirm your account and get the most out \

of Mozilla everywhere you sign in starting with: Firefox on Windows 10 Tuesday\ , May 20, 2025 5:10:13 PM (EDT\) Use this confirmation code: <Ellided> It expires\

in 5 minute)(BE=6176)(BF=nonjunk)(C0=ffffffff)>

• The 'Filed' file contents also seem to be valid and viable. I can provide both if that's helpful.

I checked the underlying file system permissions and the email file attributes (owner, group, access) are all as they should be -- the above copy test results would suggest no problem there.

What are the next diagnostic steps?

Thanks in advance for the help,

AJ

I want to convert a POP account to IMAP. ALL the answers I find (incl Mozilla help), say to create the new IMAP first (after 'disabling' the POP account). ThunderBird doesn't allow that. Any help? I do want to keep all my "local" messages until the IMAP is setup.

I thought Thunderbird was free to use. It's asking me to donate and I can't access my current emails from my account. If this is free than why on earth do I HAVE to donate to get access to my emails. That is not right. Please help me.

Thank you Malcolm

Hi,

My computer crashed, and when it came back up I'm unable to locater any of my folders in Thunderbird. THis is a HUGE problem for me, as I have SO MUCH stored in the folders there. When I close and restart Thunderbird, it asks me to "Set Up Your Exising Email Address" Blow that it says, "To use your current email address fill in your credentials. Thunderbird will automatically search for a working and recommended server configuration."

So, I think it's treating me like I don't have an account, but I can see my address book with like 4,200 contacts in there.

Please help! Thanks so much in advance.

Danny

Your review was unsuccessful

Hi Møhãměđ, Your Facebook account has been permanently disabled.

You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Community Standards. You can’t request another review.

i need help please reconnect my facebook account as soon as possible if you need to send me references for this please