My email provider has to take my account offline for an hour - if I've downloaded messages to Thunderbird, will they still be available?

I've run into a snafu where my email provider (optimum) has to take my account off line for about an hour. There is a chance that I will lose email that is stored on Opt… (læs mere)

I've run into a snafu where my email provider (optimum) has to take my account off line for about an hour. There is a chance that I will lose email that is stored on Optimum. If I have downloaded to Thunderbird prior to taking the account off line, will I still have the emails I've downloaded.

Løst 2

Mozilla Free VPN

I am on Firefox 150 and their is no Icon for the VPN. I even restarted in the safe mode and still no VPN. I did not have VPN in Firefox 149 but I decided to wait for Fi… (læs mere)

I am on Firefox 150 and their is no Icon for the VPN. I even restarted in the safe mode and still no VPN. I did not have VPN in Firefox 149 but I decided to wait for Firefox 150 to report this.

Løst 2 2

No Emails received from Mozilla

Dear Support, When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails. I tried multiple way but still nothing received. … (læs mere)

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

Løst 7 7

maybe make it clear the free VPN only 4 contries in your update page

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and… (læs mere)

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and google and find it is not.

Løst 1

blue color and functional problem

Good day, thank you in advance for your help. I have two questions: 1. Do you find Thunderbird release [version number missing] better than ESR? Could you share your opin… (læs mere)

Good day, thank you in advance for your help.

I have two questions: 1. Do you find Thunderbird release [version number missing] better than ESR? Could you share your opinion?

It seems faster and applies all changes more quickly.

I will test it sometime if 32-bit and 64-bit versions are available simultaneously. I have no idea what kind of channel that would be.

Problem/Question:

In Thunderbird release 64-bit POP3, the font changes to blue for every second email (receipts). Can you tell me how to display every email in black? It's only the second email in the inbox that's displayed in blue (receiving emails). When composing, everything looks black. What do I need to change?

Question 2: Regardless of whether it's 32-bit or 64-bit, and whatever channel, I see updates to the latest version. The program itself has an option to view older updates, but everything is white. I only see white and nothing else. Is this intentional? I can't see the update, even though it's current?


``` thanks for the information

Løst 5 28

Unable to send messages using Thunderbird

My outgoing server settings are correct, but I have not been able to send any messages since getting Thunderbird set up. I get a message that says: Sending of the messa… (læs mere)

My outgoing server settings are correct, but I have not been able to send any messages since getting Thunderbird set up. I get a message that says:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.chartermi.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

When I was setting everything up, the online bot "chat" instructions I was getting suggested that because my email account is so old (chartermi.net instead of charter.net), it may be causing some problems. However, I have not been able to find anything to address this, and that "chat bot" string has disappeared, so I cannot find it now.

Løst 4

Extra profile deletion

In "manage profiles" I see where to delete the extra profile that was created and I don't want. Thanks to Cetaseus1. my question is does deleting a profile delete all the… (læs mere)

In "manage profiles" I see where to delete the extra profile that was created and I don't want. Thanks to Cetaseus1. my question is does deleting a profile delete all the bookmarks? there is an info box that warns that bookmarks will be deleted including my 30,000+ bookmarks that were rolled over to this unwanted profile that just appeared. My intent is to have one remaining profile and all my bookmarks. I am hesitant to delete a profile and loose all those bookmarks. I won't delete until Mozilla assures me that I won't lose the bookmarks in the other profile. Thanks.

Løst 3 3

mail in outbox sent automatically

I have done this to have Tbird put email in the outbox... Click the Config Editor... button. Search for: mailnews.sendInBackground. Double-click the entry to set it to tr… (læs mere)

I have done this to have Tbird put email in the outbox... Click the Config Editor... button. Search for: mailnews.sendInBackground. Double-click the entry to set it to true.

It worked fine on Apr 19, but not today. The email goes to the outbox folder, but is then sent right away. What next? Thanks.

Løst 2 10

The lost of "Pocket" as an extension was large.

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allo… (læs mere)

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allowed further analysis and work on the contents of the page and was extremely useful.

Now that Pocket is gone is there another extension or a purchased extension that does the same thing on the present day Firefox.

I presently use Windows 7 and Windows 10.

Appreciate any suggestions.

Løst 2 1 28

Email provider is ending service on June 30 and need to move folders and files to new email account

I was just notified that my email provider is ending service after 30 years. I need to move all my folders and messages from my old Provalue account to a new Gmail accou… (læs mere)

I was just notified that my email provider is ending service after 30 years. I need to move all my folders and messages from my old Provalue account to a new Gmail account. Is there an easy way to do this? Can I just change the account name and password as well as the server settings? They are both Pop3 accounts. I also need to point 131 message filters to the new Gmail account. Is there a way to do this without having to rewrite all of the filters? Do I need to copy all of the folders and messages to the new account manually? I have 30 years of emails that I still refer back to occasionally. I need help, what do I do? Thanks in advance for any help I can get.

Løst 4 32

Can't search in newsgroup message bodies.

In a newsgroup I have a message containing the word 'werewolf' in its body. If I do a control-K search for 'werewolf' I see 'No messages match your search'. In the left o… (læs mere)

In a newsgroup I have a message containing the word 'werewolf' in its body. If I do a control-K search for 'werewolf' I see 'No messages match your search'. In the left of the display I also see 'Filters From Me (0) To Me (0). I don't know what this means and I don't know why the search couldn't find a message containing 'werewolf'. If I do a control-shift-K search and select the 'Body' button I see 'No message found'. The control-shift-F search will not look in message bodies. Why can't I find the message that contains the word 'werewolf'? What am I missing? Alan.

Løst 7 12

Thunderbird won't completely delete an invalid email address

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I'… (læs mere)

I deleted an old email address for a friend, but every time I email her, the auto-complete feature includes both the current email address and the one for her old job. I've deleted that one, and it doesn't seem to show up in the Address Book anywhere, so why does it keep coming up in the auto-complete?

It's annoying to me and to the place of employment to have the emails go to the wrong address when I'm not watching very carefully.

How can I make sure this doesn't happen again?

Løst 2 2

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life. … (læs mere)

FireFox browser closed and when I opened it all my bookmarks are gone, all of my history is gone everything is gone as though I never ever used firefox in my life.

Løst 8 92

I have inadvertantly stored data in two different Local Folder locations. How do I merge this into into a single location?

Using Linux Mint 22.3. Every time Thunderbird updates it loses the LocalFolders address. In relinking I have in error stored downloaded messages in two different Local… (læs mere)

Using Linux Mint 22.3. Every time Thunderbird updates it loses the LocalFolders address. In relinking I have in error stored downloaded messages in two different LocalFolder locations. Is there any way to move all the existing stored data to one location?

Løst 6 2

Mouse hoover on link, no more pop-up preview

Since a few days I don't have a 'preview' anymore when my cursor hoovers on a Profile or Username in Facebook. Normally a pop-up is shown with profile info of the user. I… (læs mere)

Since a few days I don't have a 'preview' anymore when my cursor hoovers on a Profile or Username in Facebook. Normally a pop-up is shown with profile info of the user. I'm on 149.0.2 (64-bit) and this started out of the blue. Anyone have a solution? Thanks.

Løst 2 9

Inquiry regarding integration of local LLMs (Ollama/LM Studio) into the Mozilla ecosystem

Hi Mozilla Community, With the rapid growth of local AI, I am interested in how we can better utilize local models—specifically via tools like Ollama or LM Studio—within … (læs mere)

Hi Mozilla Community,

With the rapid growth of local AI, I am interested in how we can better utilize local models—specifically via tools like Ollama or LM Studio—within the Mozilla ecosystem.

Given Mozilla's core commitment to privacy and user agency, using local LLMs seems like a perfect fit for:

Privacy-preserving browser assistants: Using Firefox extensions to interact with local endpoints (e.g., localhost:11434 for Ollama). Local content analysis: Summarizing or analyzing web pages without sending sensitive data to third-party cloud providers. WebGPU research: Exploring how local inference can be integrated more deeply into the browser experience. Are there any ongoing projects or planned features that would allow users to connect their local AI endpoints to Firefox? Or is there a recommended community-driven way to implement this via extensions?

I would love to hear your thoughts on this direction.

Løst 1 5