Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox presenting random ads, websites, and reset connection messages.

  • 3 svar
  • 7 har dette problem
  • 3 visninger
  • Seneste svar af cor-el

more options

A few days ago, I was presented with a bunch of random ads that would pop up on google and random articles I had been reading. I have also been having trouble with the connection supposedly resetting on multiple occasions, very often.

If someone will tell me how to upload screenshots, I can show pictures of the problems I am having. Thanks!

A few days ago, I was presented with a bunch of random ads that would pop up on google and random articles I had been reading. I have also been having trouble with the connection supposedly resetting on multiple occasions, very often. If someone will tell me how to upload screenshots, I can show pictures of the problems I am having. Thanks!

Ændret af kchaubc den

Alle svar (3)

more options

I think it may be a malware or spyware that's troubling you. Try add-on named Ghostery, it might help.

Anyways, you can use the "Print screen" button on your key board and paste it in Paint or similar program. 1] Bring up the screen that you need screen shot of. 2] Just press "print screen" button. 3] Open "Paint" (if you are using windows, other OS I dont know whether it works!). 4] Select "Selection tool" in paint. 5] Press "Ctrl+V" in paint to paste the screen shot that you need. 6] Save as .jpg or .png file.

more options

Thank you, I'll try the add on.

Also, how do you post the screenshots? I have them in png files, but I don't see a button to post them. I see a button to post links, but not files or pictures.

more options

You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.


Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: