Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes

  • 2 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af cor-el

SonnyC
SonnyC
more options

Firefox keeps crashing, but not as frequently as the screen "freezes" and darkens a bit. Any suggestions?

Firefox keeps crashing, but not as frequently as the screen "freezes" and darkens a bit. Any suggestions?

Alle svar (2)

Kadir Topal
Kadir Topal
more options

Hi SonnyC, it seems like you are using Firefox 15. That is an extremely outdated version of Firefox. Can you try updating to the latest version of Firefox? Here is how: Update Firefox to the latest release

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you meet the System Requirements (GTK+ and GLib) for the current Firefox version.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: