Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crossrider is preventing me from opening firefox...how can I remove it without opening the program?

  • 1 svar
  • 2 har dette problem
  • 62 visninger
  • Seneste svar af patrickmc

more options

I went to the site and it told me to open firefox to fix the problem...however the crossrider app will not even let me open firefox. It is not on this computer so I am not sure adding anything from this computer will help.

Alle svar (1)

more options

Hello Ronsco,

Thank you for contacting Mozilla Support. Are you able to start Firefox in Safe mode?

Troubleshoot Firefox issues using Safe Mode

This should allow you to uninstall the Crossrider app.

Please let us know if this fixes your issue.

Cheers, Patrick