Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDF files don't open I have tried EVERYTHING to no avail please help

more options

In the last couple of weeks I cannot open PDF files in Firefox. They open fine in Internet Explorer. I have been on the support forum now for over 2 hours and tried EVERYTHING suggested to no avail. It appears this is a common problem. Please help.

Valgt løsning

I think I have solved it :)

In the address bar there is a padlock icon (but not always) I clicked on that then 'more information' then 'permissions' then changed adobe reader to 'allow' So now all attachments open. I then checked 'do this automatically from now on when the file opening dialog box came up. Thanks to everyone who contributed. Ray

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

more options

Valgt løsning

I think I have solved it :)

In the address bar there is a padlock icon (but not always) I clicked on that then 'more information' then 'permissions' then changed adobe reader to 'allow' So now all attachments open. I then checked 'do this automatically from now on when the file opening dialog box came up. Thanks to everyone who contributed. Ray

more options

Hello,

I am glad to hear that your problem has been resolved.

If you have not already, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I hope you continue using our products and thank you for contacting Mozilla Support.

  1. 1
  2. 2