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how do I delete a music mp3 file

  • 2 svar
  • 1 har dette problem
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  • Seneste svar af urq20v

urq20v
urq20v
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I have connected the phone to my computer and removed the file from the SD card,however the file remains in the music player app and still plays. I have downloaded a basic file explorer/viewer app from the marketplace and it shows the file to be stored in the recycled folder,but there is no way to remove it that I can find. Is this something that still needs to be addressed in the software,or have I missed something? Thanks for your help.

I have connected the phone to my computer and removed the file from the SD card,however the file remains in the music player app and still plays. I have downloaded a basic file explorer/viewer app from the marketplace and it shows the file to be stored in the recycled folder,but there is no way to remove it that I can find. Is this something that still needs to be addressed in the software,or have I missed something? Thanks for your help.

Alle svar (2)

Andrew
Andrew
  • Moderator
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Hello,

Welcome to Mozilla Support. After reviewing the issue you are having, I suggest you do a reboot of the device.

  1. Hold down the power button
  2. Select Reboot

Please report back if this fixed your problem.

Thank you!

urq20v
urq20v Spørgsmålsstiller
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Hi,Thanks for the reply. I have already tried that several times but the file still remains in the recycled folder and the music player app.