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GetClipboardData function being altered by unknown program; triggers Trusteer/Rapport report
My weekly Trusteer/Rapport report registered a 1000 instances of blocking alterations of the GetClipboardData function. They say this can be either malware or legitware. I've not noticed it before, although I didn't check the report in the last couple of weeks. Since clearing the report, the blocks are occuring roughly every 60-120 seconds (1-2 minutes), showing 2 attempts simultaneously. McAfee antivirus scan doesn't detect anything. I did have my Yahoo email account hacked last week, which may or may not be related. I have no other issues using Trusteer usually, although (on Firefox 16.01) sometimes the green icon has disappeared, and I restart Trusteer to ensure it is working. The icon then reappears.
All Replies (3)
We are aware of this issue and it has been fixed in our latest update, please download it here- http://www.trusteer.com/support/rapport-installation-links and install it over your existing Rapport version.
After doing so (and restarting) please open the Rapport console> activity report> clear report.
If the problem persists please contact our supprt team at http://www.trusteer.com/support/en/report-problem
Regards, Alex Man, Trusteer Technical Support
10 months on and I've just got this error.
Version: Emerald Build 1208.33 Pending updates: no (up to date)
WIndows 7 Home Premium SP1