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firefox will only open in safe mode how do i fix this

janneysue
janneysue
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when i try and open firefox it runs off to the side of my computer, if i hold my mouse over the firefox icon i can see the home page it just does not appear on my screen

when i try and open firefox it runs off to the side of my computer, if i hold my mouse over the firefox icon i can see the home page it just does not appear on my screen

Valgt løsning

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Marc Sances
Marc Sances
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Valgt løsning

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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So irritating when the window is mis-positioned. Two suggestions:

-- New window method --

(1) With the Firefox icon active, press Alt+Spacebar and then the letter x to maximize. The Firefox window should appear full screen.

(2) Copy the following line of script code to the clipboard: 


newwin=window.open(window.location.href);newwin.moveTo(0,0);

(3) Press Ctrl+Shift+k to open the web console.

(4) Press Ctrl+v to paste the line of code then press Enter to run it. A new copy of the same page should open in a window positioned at the top left of the screen.

(5) Switch back to the maximized window and close it. Firefox should remember the new window's position.

-- Rename file method --

Note: this will reset all your toolbars to their default settings as well as clearing the last window position.

(1) With the Firefox icon active, press Alt+Spacebar and then the letter x to maximize. The Firefox window should appear full screen.

(2) Open your personal settings (AKA Firefox profile) folder

Help > Troubleshooting Information > "Show Folder" button

(3) Switch back to Firefox and exit the program (e.g., Firefox > Exit or File > Exit)

(4) Wait a few moments for Firefox to finish updating files in your settings folder, then rename localstore.rdf to something else, like localstore-bad.rdf or localstore.old.

(5) You're done here. You can close this window and restart Firefox.