Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

when I click on a link in my Outlook Express email the computer freezes and I have to close Outlook Express down

  • 1 svar
  • 2 har dette problem
  • 5 visninger
  • Seneste svar af AliceWyman

RobbieT
RobbieT
more options

When I click on a link in my email the computer freezes and I have to close Outlook Express using alt/ctrl/delete.

I am running:_ XP Home version 2002 with service pack 3 Outlook Express for emails Firefox 12.0 - set as default browser

Any help would be gratefully appreciated.

Robbie

When I click on a link in my email the computer freezes and I have to close Outlook Express using alt/ctrl/delete. I am running:_ XP Home version 2002 with service pack 3 Outlook Express for emails Firefox 12.0 - set as default browser Any help would be gratefully appreciated. Robbie

Alle svar (1)

AliceWyman
AliceWyman
  • Moderator
more options

First, make sure that Firefox is set as the default browser. Ref: Make Firefox your default browser and Setting Firefox as the default browser does not work - What to do. If links in Outlook Express that should open Firefox freeze the entire computer, you could try temporarily setting Internet Explorer (or another browser) as the default (see http://kb.mozillazine.org/Default_browser#Using_Set_Program_Access_and_Defaults for one way to do that).

If clicking links in Outlook Express still freezes the computer, you should seek help in a Windows XP forum or an Outlook Express forum ... for example, I found these with a google search:

Ændret af AliceWyman den