Seneste svar på Firefox freezes when loadinghttps://support.mozilla.org/da/questions/8681412011-10-29T22:17:06-07:00Hi gain frejm,A few more ideas for your consideration
hangs due to bookmarks databaseThere is a pr2011-10-29T22:17:06-07:00John99https://support.mozilla.org/da/questions/868141?page=2#answer-267450<p>Hi gain frejm,<br>A few more ideas for your consideration
</p>
<ul><li> hangs due to bookmarks database<br>There is a problem causing hangs that is now fixed on Firefox 8 but not in Firefox 7 or earlier. It relates to the maintenance and use of <em>places.sqlite</em> the file that holds History and Bookmarks. There is an add-on that can be used to fix this problem
<ul><li> try the add-on see <a href="http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals" rel="nofollow">http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals</a>
</li></ul>
</li><li> what version of firefox are you currently using? <br> the system info from when you started the thread shows fx6, you should be on fx7 by now, in fact I would suggest you in fact change over to the beta channel so as to get firefox 8, that seems stable and has solved some of the fx7 problems
</li></ul>
<hr>
<p>I will try to sumarise my understanding of a few of the facts, correct me if I am wrong.
</p>
<ul><li> problem is hangs or freezes of firefox (as opposed to crashes with crash info showing)
</li><li> you have
<ul><li>scanned for malware
</li><li> tried in safe mode, including also then disabling all plugins
</li><li> tried reducing the max connections preference
</li><li> you checked your firewall is not blocking anything
</li></ul>
</li></ul>
<p><u>Some more questions</u>
</p>
<ul><li> what security software and firewalls (including add blockers and any sytem software) are you currently using. (sometimes different products may interact badly)
</li><li> how often and when does it hang, are you noticing any patern
<ul><li> if it hangs downloading and then loading almost any web page I suggest you try
</li><li> save a web page to the local system drive, then try opening that saved copy,
</li></ul>
</li></ul>
<pre>does that work ok
</pre>
<ul><li> try looking at your error console is that mainly clear of errors&nbsp;?
<ul><li> use Firefox Button -&gt; Web Developer -&gt; Error Console
<ol><li> clear all the errors
</li><li> try loading pages from this forum, does it remain clear of errors <br> (It is probably fairly normal to see a variety of errors an a lot of sites, using this forum should be error free)
</li></ol>
</li><li> there is also the possibility of trying to log gc &amp; cc collections in the error console, which could be informative, at least to the developers
</li></ul>
</li><li> Try using IE or some other browser, does that work ok&nbsp;?
</li><li> have you tried firefox in a new clean profile yet&nbsp;? <br> <a href="/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_8-make-a-new-profile" rel="nofollow">Troubleshoot and diagnose Firefox problems</a>_-make-a-new-profile
</li></ul>
<p>There probably are a few unknown causes of hangs at present judging by the number of posts, it may be worth filing a formal bug about your problem if it occurs in safe mode with a recent supported release of firefox, if you are interested in making that effort please let me know.
</p>Get your Crash ID
Get help fixing this Crash
2011-10-29T11:11:08-07:00mha007https://support.mozilla.org/da/questions/868141?page=2#answer-267364<p>Get your Crash ID
</p>
<ul><li> <a href="/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting#w_get-help-fixing-this-crash" rel="nofollow">Get help fixing this Crash</a>
</li></ul>@John99: I don't have problem with infinite loading though. I anyway tried your suggestion but no lu2011-10-29T09:56:29-07:00Frejmhttps://support.mozilla.org/da/questions/868141?page=2#answer-267348<p>@John99: I don't have problem with infinite loading though. I anyway tried your suggestion but no luck.
</p><p>@mha007: Tried everything 1 by 1 but nothing could indicate from that list what is freezing firefox still. I even formatted my Laptop recently and just installed Firefox (7 and 8) and it still happens on fresh installations on Windows 7 64.
</p>Change the connections setting.
This problem became more evident in Firefox 7 and was fixed in Firef2011-10-28T09:53:21-07:00John99https://support.mozilla.org/da/questions/868141?page=2#answer-267016<p><u>Change the connections setting.</u>
</p><p>This problem became more evident in Firefox 7 and was fixed in Firefox 8. It causes problems sometimes on Window systems, including failure to complete loading and hangs.
</p>
<ul><li> <a href="/en-US/kb/new?title=firefox+never+finishes+loading+certain+websites#w_lower-the-max-number-of-http-connections" class="new" title="Page does not exist." rel="nofollow">firefox never finishes loading certain websites</a>_lower-the-max-number-of-http-connections
</li></ul>
<p>The workaround is fairly quick and simple and so worth a try.
</p>-> Troubleshoot Firefox crashes (closing or quitting unexpectedly)
Check and tell if its working.2011-10-28T09:29:39-07:00mha007https://support.mozilla.org/da/questions/868141?page=2#answer-267013<p>-&gt; <a href="/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting" rel="nofollow">Troubleshoot Firefox crashes (closing or quitting unexpectedly)</a>
</p><p>Check and tell if its working.
</p>Hello,
thanks for your reply. I did check my plugins before but now re-checked and they are all up-t2011-10-28T08:19:00-07:00Frejmhttps://support.mozilla.org/da/questions/868141?page=2#answer-266997<p>Hello,
</p><p>thanks for your reply. I did check my plugins before but now re-checked and they are all up-to-date as seen here.
</p><p>The problem still persists.
</p>-> Update All your Firefox Plugins
https://www-dev.allizom.org/en-US/plugincheck/
http://www.m2011-10-28T08:03:59-07:00mha007https://support.mozilla.org/da/questions/868141?page=2#answer-266992<p>-&gt; Update All your Firefox Plugins
</p>
<ul><li> <a href="https://www-dev.allizom.org/en-US/plugincheck/" rel="nofollow">https://www-dev.allizom.org/en-US/plugincheck/</a>
</li><li> <a href="http://www.mozilla.com/en-US/plugincheck/" rel="nofollow">http://www.mozilla.com/en-US/plugincheck/</a>
</li></ul>
<p><strong>When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)</strong>
</p><p>-&gt; Restart Firefox
</p><p>Check and tell if its working.
</p>When firefox freezes, I can try to force close or wait for it to respond. The details are following:2011-10-28T01:52:26-07:00Frejmhttps://support.mozilla.org/da/questions/868141?page=2#answer-266872<p>When firefox freezes, I can try to force close or wait for it to respond. The details are following:
</p><p>Description:
</p><pre> A problem caused this program to stop interacting with Windows.
</pre>
<p>Problem signature:
</p><pre> Problem Event Name: AppHangB1
Application Name: firefox.exe
Application Version: 7.0.1.4288
Application Timestamp: 4e83b93a
Hang Signature: 81dc
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 81dc4334b3cd048cbd93721443aad13e
Additional Hang Signature 2: c1ce
Additional Hang Signature 3: c1ce8196a21c3ad4c1f6dcd6647c44a3
Additional Hang Signature 4: 81dc
Additional Hang Signature 5: 81dc4334b3cd048cbd93721443aad13e
Additional Hang Signature 6: c1ce
Additional Hang Signature 7: c1ce8196a21c3ad4c1f6dcd6647c44a3
</pre>
<p>Read our privacy statement online:
</p><pre> <a href="http://go.microsoft.com/fwlink/?linkid=104288&amp;clcid=0x0409" rel="nofollow">http://go.microsoft.com/fwlink/?linkid=104288&amp;clcid=0x0409</a>
</pre>Also, I've noticed that every time I start firefox, in about roughly 5 seconds it freezes always whe2011-09-02T06:07:27-07:00Frejmhttps://support.mozilla.org/da/questions/868141?page=2#answer-240393<p>Also, I've noticed that every time I start firefox, in about roughly 5 seconds it freezes always when I start using it (load some page or something). Nomatter if I am loading any new page or not. I've done everything that was suggested <a href="https://support.mozilla.com/en-US/kb/Firefox%20hangs" rel="nofollow">here</a> and yet the problem continues to exist.
</p>No problems found on the hard drives, and today, I started FF and it updated to 6.0.1 and it froze w2011-09-01T21:12:47-07:00Frejmhttps://support.mozilla.org/da/questions/868141?page=2#answer-240233<p>No problems found on the hard drives, and today, I started FF and it updated to 6.0.1 and it froze while loading "what's new in firefox" page on startup even. - <a href="http://i.imgur.com/BEA0A.png" rel="nofollow">Image</a>
</p>-> Check your Hard Disk for Errors
http://www.sevenforums.com/tutorials/433-disk-check.html
2011-09-01T04:35:20-07:00mha007https://support.mozilla.org/da/questions/868141?page=2#answer-239850<p>-&gt; Check your Hard Disk for Errors
</p>
<ul><li> <a href="http://www.sevenforums.com/tutorials/433-disk-check.html" rel="nofollow">http://www.sevenforums.com/tutorials/433-disk-check.html</a>
</li></ul>Another update: The issue keeps repeating even with full format of the system and just installing FF2011-09-01T03:43:18-07:00Frejmhttps://support.mozilla.org/da/questions/868141?page=2#answer-239835<p>Another update: The issue keeps repeating even with full format of the system and just installing FF6 straight up.
</p>Update on the matter: no threats found with KiS either.
2011-08-30T20:37:51-07:00Frejmhttps://support.mozilla.org/da/questions/868141#answer-239192<p>Update on the matter: no threats found with KiS either.
</p>I did run fully updated Spybot and ESS4. Now running Kaspersky Internet Security 2012 fully updated 2011-08-30T12:11:08-07:00Frejmhttps://support.mozilla.org/da/questions/868141#answer-239050<p>I did run fully updated Spybot and ESS4. Now running Kaspersky Internet Security 2012 fully updated as well (uninstalled ESS, installed KiS just for this purpose), and nothing is found on the hard drive so far. Will update if anything is found in the end.
</p><p>Thing is, I did all this before because I was troubleshooting myself for almost six months now.
</p>I know it will take quite a bit of time but you also need to Scan using the other Security softwares2011-08-30T11:17:17-07:00mha007https://support.mozilla.org/da/questions/868141#answer-239025<p>I know it will take quite a bit of time but you also need to Scan using the other Security softwares mentioned in my previous reply because <em>each program detects different Malware</em>.
</p><p><em>Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Close All Applications(softwares) before Starting to Run Scans. </em>
</p>- Eset Smart Security 4 firefall fully configured to let Firefox communicate without any limitations2011-08-30T10:47:07-07:00Frejmhttps://support.mozilla.org/da/questions/868141#answer-239011<p>- Eset Smart Security 4 firefall fully configured to let Firefox communicate without any limitations allowing all traffic to FF.
- Scanned with ESS 4 fully updated, and hard disk scanned for errors without any issues reported in the end.
- Spybot S&amp;D scan complete and no threats found, Immunization as well done once again.
</p><p>Still, freezes occur.
</p>Configuring Firewalls
https://support.mozilla.com/en-US/kb/Firewalls
-> Scan Hard Disk for Err2011-08-30T08:09:38-07:00mha007https://support.mozilla.org/da/questions/868141#answer-238961<p>Configuring Firewalls
</p>
<ul><li> <a href="https://support.mozilla.com/en-US/kb/Firewalls" rel="nofollow">https://support.mozilla.com/en-US/kb/Firewalls</a>
</li></ul>
<p>-&gt; Scan Hard Disk for Errors
</p>
<ul><li> <a href="http://www.sevenforums.com/tutorials/433-disk-check.html" rel="nofollow">http://www.sevenforums.com/tutorials/433-disk-check.html</a>
</li></ul>
<p>-&gt; Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also Close All Web Browsers before Starting to Run Scans.
</p>
<ul><li> Malwarebytes' Anti-Malware - <a href="http://www.malwarebytes.org/mbam.php" rel="nofollow">http://www.malwarebytes.org/mbam.php</a>
</li><li> SuperAntispyware - <a href="http://www.superantispyware.com/" rel="nofollow">http://www.superantispyware.com/</a>
</li><li> Windows Defender Home Page - <a href="http://www.microsoft.com/windows/products/winfamily/defender/default.mspx" rel="nofollow">http://www.microsoft.com/windows/products/winfamily/defender/default.mspx</a>
</li><li> Spybot Search &amp; Destroy - <a href="http://www.safer-networking.org/en/index.html" rel="nofollow">http://www.safer-networking.org/en/index.html</a>
</li><li> Ad-Aware Free - <a href="http://www.lavasoft.com/products/ad_aware_free.php" rel="nofollow">http://www.lavasoft.com/products/ad_aware_free.php</a>
</li></ul>
<p>There are also specialized forums for Malware Removal such as those listed below, where you might be able to get more help:
</p>
<ul><li> Bleeping Computer Forums - <a href="http://www.bleepingcomputer.com/forums/" rel="nofollow">http://www.bleepingcomputer.com/forums/</a>
</li><li> Spyware Warrior Forums - <a href="http://www.spywarewarrior.com/index.php" rel="nofollow">http://www.spywarewarrior.com/index.php</a>
</li><li> SWI Forums - <a href="http://www.spywareinfoforum.com/" rel="nofollow">http://www.spywareinfoforum.com/</a>
</li></ul>
<p>Check and tell if its working.
</p>Nothing changed. It was frozen for a bit longer now even. Here is the freeze.
2011-08-30T03:21:27-07:00Frejmhttps://support.mozilla.org/da/questions/868141#answer-238903<p>Nothing changed. It was frozen for a bit longer now even. Here is the <a href="http://i.imgur.com/Nsrb6.png" rel="nofollow">freeze</a>.
</p>-> press CTRL + SHIFT + ESC keys to open Task Manager -> Processes tab -> right-click firef2011-08-30T02:33:24-07:00mha007https://support.mozilla.org/da/questions/868141#answer-238889<p>-&gt; press <strong>CTRL + SHIFT + ESC</strong> keys to open Task Manager -&gt; Processes tab -&gt; right-click <strong>firefox.exe</strong> and click <strong>End Process Tree</strong> -&gt; close Task Manager
</p><p>-&gt; Close Firefox (click <strong>Firefox</strong> button and click <strong>Exit</strong>)
</p><p>-&gt; Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox
</p>
<ul><li> As an alternative method, use <strong>Win + R</strong> key combination and enter one of the following in the Windows Run box:
<ul><li> firefox -safe-mode
</li><li> "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
</li><li> "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
</li></ul>
</li></ul>
<p>-&gt; Firefox Safe Mode window will appear -&gt; Select All Options and click <strong>Make Changes &amp; Restart</strong>
</p><p>Check and tell if its working.
</p>No luck. I even didn't backup Profiles folder yet and completely fresh Firefox 6 froze when I starte2011-08-30T01:53:36-07:00Frejmhttps://support.mozilla.org/da/questions/868141#answer-238874<p>No luck. I even didn't backup Profiles folder yet and completely fresh Firefox 6 froze when I started it. Same thing of course when I returned the Profiles, but not that it matters, I can sync all the data back anyway. Here is the freeze from a completely fresh FF 6 install: <a href="http://i.imgur.com/kX0ER.png" rel="nofollow">Image</a>
</p>