Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

You *come into my screen and say "Update to the latest!!" I do, my old version is wiped out and then you show a message, "This version of Firefox is not compatible with your OS X"

  • 3 svar
  • 11 har dette problem
  • 1 visning
  • Seneste svar af TonyE

more options

You * pop into my screen and say "Update to the latest, Firefox 4.0!!" I do, and my old version is wiped out. Then you show a message, "You can't use Firefox 4 with this version of Mac OS X" Are you certified idiots!! Why don't you check the version of Mac OS X before spamming my screen with your stupid exuberance, as I say, *!! What do I do m]now that I lost all me passwords, etc., etc.??

Edited for language - TonyE

You * pop into my screen and say "Update to the latest, Firefox 4.0!!" I do, and my old version is wiped out. Then you show a message, "You can't use Firefox 4 with this version of Mac OS X" Are you certified idiots!! Why don't you check the version of Mac OS X before spamming my screen with your stupid exuberance, as I say, *!! What do I do m]now that I lost all me passwords, etc., etc.?? ''Edited for language - TonyE''

Ændret af TonyE den

Alle svar (3)

more options
more options

That's what I had to begin with.

Your answer should be,

"We apologize for our idiocy, and we'll make sure to indicate which platforms is the new version 4 compatible with."

more options

I am not a Mozilla employee, I am a volunteer answering support questions. Questions in this forum are normally answered by volunteers, not Mozilla.