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firefox crashes when i just search or open any page(all other browsers work well & no virus in system scanned with bitsefender)

Skrevet

when i just search or open any page it crashes (all other browsers working well & there is no virus in system scanned with bit defender)

Crash ID(s)

bp-ccce1f95-1d25-43aa-9de9-55f6f2100518

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

when i just search or open any page it crashes (all other browsers working well & there is no virus in system scanned with bit defender) == Crash ID(s) == bp-ccce1f95-1d25-43aa-9de9-55f6f2100518 == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

Yderligere systemdetaljer

Program

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5

Yderligere information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
RealPlayer Browser Record Plugin
1.0
true
BitDefender Antiphishing Toolbar
2.0
false
FFToolbar@bitdefender.com
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
network.cookie.prefsMigrated
true
privacy.sanitize.migrateFx3Prefs
true

Luk
Moses
  • Moderator
459 løsninger 3607 svar

Can you give me the Crash Report ID?

XP: go to Start--Run and type in the run command box without quotes "%APPDATA%" then navigate to Mozilla/Firefox/Crash Reports/Submitted

Then copy and paste the .txt files from the Submitted folder here

Thanks, Moses Firefox Support

Can you give me the Crash Report ID? XP: go to Start--Run and type in the run command box without quotes "%APPDATA%" then navigate to Mozilla/Firefox/Crash Reports/Submitted Then copy and paste the .txt files from the Submitted folder here Thanks, Moses Firefox Support
cor-el
  • Top 10 Contributor
  • Moderator
17571 løsninger 158915 svar

There is a crash ID in that first post: http://crash-stats.mozilla.com/report/index/ccce1f95-1d25-43aa-9de9-55f6f2100518 - [@ RtlInsertElementGenericTableFull] - Firefox 3.6.3 Crash Report - Report ID: ccce1f95-1d25-43aa-9de9-55f6f2100518

There is a crash ID in that first post: http://crash-stats.mozilla.com/report/index/ccce1f95-1d25-43aa-9de9-55f6f2100518 - [@ RtlInsertElementGenericTableFull] - Firefox 3.6.3 Crash Report - Report ID: ccce1f95-1d25-43aa-9de9-55f6f2100518
AnonymousUser 405 løsninger 14878 svar

Crash ID: bp-ccce1f95-1d25-43aa-9de9-55f6f2100518

Crash ID: bp-ccce1f95-1d25-43aa-9de9-55f6f2100518
Moses
  • Moderator
459 løsninger 3607 svar
Kumar, Try [http://java.com/en/ updating java] and [http://get.adobe.com/flashplayer/ updating flash]. Also scan your pc with each of these malware removal links. Malware Removal Links: http://www.safer-networking.org , http://www.malwarebytes.org , http://www.spywareterminator.com , http://www.microsoft.com/security/malwareremove/default.aspx