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Not able to get my data back after login.

Saurav

Hello if i backup my data on firefox account then i sign into new device then i again login my email and firefox acc then i did not got my passwords or bookmarks and history again. Then what's the use of that backup ? is that offline or online backup if offline then what if i reset my pc and then login back ? if online then there is no option to backup that data. Help me to get back my data.

Hello if i backup my data on firefox account then i sign into new device then i again login my email and firefox acc then i did not got my passwords or bookmarks and history again. Then what's the use of that backup ? is that offline or online backup if offline then what if i reset my pc and then login back ? if online then there is no option to backup that data. Help me to get back my data.

Alle svar (1)

Hi,

Generally, what you describe should work if you enable Sync for the corresponding data types.

However, there's a dedicated backup feature in Firefox. You can learn more about it here: Restore your Firefox browsing data with a backup file.

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