Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Åben

How do I repair Mozilla Firefox that has stopped working?

Firefox Launch failure
Melinda Carney replied for 1 måned siden
Melinda Carney
Melinda Carney

Can you help me repair my FireFox Browser? The shortcut did not launch the browser. It stated that the file had moved or was no longer working. It still appears in my App folder but the only option is to uninstall it. I have a great deal of short cut tabs and all my stored passwords. How do I repair this? If I re-download Firefox will it access all of my stored information and preferences?

Can you help me repair my FireFox Browser? The shortcut did not launch the browser. It stated that the file had moved or was no longer working. It still appears in my App folder but the only option is to uninstall it. I have a great deal of short cut tabs and all my stored passwords. How do I repair this? If I re-download Firefox will it access all of my stored information and preferences?

Alle svar (2)

jbr
jbr
  • Bidragsyder i top 10

It's perfectly safe to download the installer from firefox.com and run it over the existing setup to straighten out any missing bits — it should put back things to where you were used to and pick up your existing profile data.

Melinda Carney
Melinda Carney Spørgsmålsstiller

Thank you, jbr. This fixed the issue. Greatly appreciated! I hope you have an enjoyable day.

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.