Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Løst

Been using VPN for month or so...absolutely love it...no more filthy mails...but cannot open it today.

forevergardener

VPN has been working like a charm...today I go in circles...it asks me to sign in...ok...screen says go to open screen and open VPN...I click there but VPN takes me back to the original screen coming up first time today.

VPN has been working like a charm...today I go in circles...it asks me to sign in...ok...screen says go to open screen and open VPN...I click there but VPN takes me back to the original screen coming up first time today.

Alle svar (5)

Hi there, are you on Firefox 150.03? If not, can you update your Firefox and let us know if the problem remains?

Valgt løsning

Fire fox is up to date 153.03 I started using your VPN when is was offered free. Now it wants me to pay for it monthly. let me know if this is the way it is now. Joan

If I started using your VPN free when it was offered. I didnt think that was just for a trial of the VPN. But now it is saying $.4.99 a month. I am on limited budget so this does matter to me. Please advise as quickly as possible.

I started using your VPN free when offered. Now I cannot open it without paying $4.99 monthly. Limited budget is my restriction on this. Please advise promptly.

The built-in VPN in desktop Firefox and the "Mozilla VPN" app are two separate things.

The Mozilla VPN is a standalone subscription based VPN app. https://vpn.mozilla.org

The built-in VPN is free normally with a 50GB data limit each month though it is currently unlimited data between June 9th and August 31st and data usage will resume Sept 1st.

https://support.mozilla.org/en-US/kb/built-in-vpn https://support.mozilla.org/en-US/kb/unable-find-built-vpn-firefox

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.