Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Åben

Payment autofill not working

Firefox Autofyld
jbr svarede for 2 måneder siden
msauverodd
msauverodd

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop up window that asks for password or fingerprint ID, but it will not select and fill in the data. It doesn't matter whether I choose to use the fingerprint or type in the password. I hope you can help as this is most convenient. ;-) Many thanks

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop up window that asks for password or fingerprint ID, but it will not select and fill in the data. It doesn't matter whether I choose to use the fingerprint or type in the password. I hope you can help as this is most convenient. ;-) Many thanks

Alle svar (1)

jbr
jbr
  • Bidragsyder i top 10

That means the card data or encryption thereof is corrupted.

Normally you'd go into your settings to manage payment methods, edit each to check they have the correct number, validity etc. — ideally make a trivial edit like changing the month there and back, and re–saving the card.

(However you might need to update first, as your version will have the list potentially empty support.mozilla.org/questions/1590613 if there's an invalid entry, YMMV.)

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.