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I cannot reinstall my Mozilla VPN app on my Windows 11 Home

Firefox Undefined
Denys replied
sjmcclain
sjmcclain

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At first I thought it might be a problem with my using DuckDuckGo so I removed DuckDuckGo from my laptop completely and tried to reinstall my VPN account using Firefox. This did not good. I still cannot install my VPN account. Does the most recent update have a virus?

Please help or I will be forced to remove all my Mozilla apps including but not limited to Firefox.

Many Thanks,

Steve McClain [email removed]@hotmail.com

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At first I thought it might be a problem with my using DuckDuckGo so I removed DuckDuckGo from my laptop completely and tried to reinstall my VPN account using Firefox. This did not good. I still cannot install my VPN account. Does the most recent update have a virus? Please help or I will be forced to remove all my Mozilla apps including but not limited to Firefox. Many Thanks, Steve McClain ''[email removed]''@hotmail.com

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Alle svar (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please sign in to the Mozilla account connected to your subscription (if not already) and then use this link to submit your question.

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