Mouse hoover on link, no more pop-up preview
Since a few days I don't have a 'preview' anymore when my cursor hoovers on a Profile or Username in Facebook. Normally a pop-up is shown with profile info of the user. I'm on 149.0.2 (64-bit) and this started out of the blue. Anyone have a solution? Thanks.
Alle svar (2)
Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon in the left part of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, try clearing cookies and data for Facebook (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
- If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
Valgt løsning
Hi Denys,
Thank you, I tried your suggestions but nothing worked. I rolled back to a restorepoint from last week and now all is ok again.
According to the restore library some new visualC++ things were changed a few days ago so that might have been the cause. Anyway, all's well again, thank you!
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