Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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I have two accounts. One is obsolete. How do I delete this old account?

Firefox Konti
Denys replied
Bob Hart
Bob Hart

[email 1 removed]@hotmail.com is old and obsolete. I want [email 2 removed]@live.com to be my primary login. Please delete old account. Thank you.

''[email 1 removed]''@hotmail.com is old and obsolete. I want ''[email 2 removed]''@live.com to be my primary login. Please delete old account. Thank you.

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Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.