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Why does Firefox not show checkmarks when option selected on visited site?

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eblackman8
eblackman8

One of our two computers does not show that an option choice has been selected. In other words, boxes don't show the option has been checked. For example, we were selecting a time option for a lab appointment, and while the arrow changed to a hand when a valid selection was hovered over, clicking did not illuminate the selected time. It's possible that the click worked even though not indicated, and I've seen it work in a similar situation. My question is " How can I get the selection to indicate my choice?"

One of our two computers does not show that an option choice has been selected. In other words, boxes don't show the option has been checked. For example, we were selecting a time option for a lab appointment, and while the arrow changed to a hand when a valid selection was hovered over, clicking did not illuminate the selected time. It's possible that the click worked even though not indicated, and I've seen it work in a similar situation. My question is " How can I get the selection to indicate my choice?"

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cor-el
cor-el
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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click "Refresh Firefox" in the Troubleshoot Mode start window
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