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Although I paid for the VideoDownload Helper Ultimate (30US dollars) just last February 2026. it is not working!

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tadietadie
tadietadie

The three colors (blue,red,yellow) icon of the VDH keeps failing to show in the toolbar of my PC ; therefore I am not able to download plying videos from my PC. So far following instructions from your company, it works for some 12hours only and stops! I have paid 30 US dollars for this last February26; what can I do?

The three colors (blue,red,yellow) icon of the VDH keeps failing to show in the toolbar of my PC ; therefore I am not able to download plying videos from my PC. So far following instructions from your company, it works for some 12hours only and stops! I have paid 30 US dollars for this last February26; what can I do?

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James
James
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This community support forum for Mozilla products is not support for the paid version of this VDH extension as that is at https://www.downloadhelper.net/contact and https://github.com/aclap-dev/video-downloadhelper/discussions

People are welcome to try an get basic help with extensions here though your specific question is not going to get help here with.

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