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Why are documents generated on Copilot not able to download when using Firefox

simply that except for the odd ocassion, I cannot download documetns generated by Copilot when i'm using firefox. I uninstalled Firefox and it worked on Edge but for a while and then i started having problems with that as well. For several months when i first started usin Copilot, it worked fine and then suddenly I started having problems.

simply that except for the odd ocassion, I cannot download documetns generated by Copilot when i'm using firefox. I uninstalled Firefox and it worked on Edge but for a while and then i started having problems with that as well. For several months when i first started usin Copilot, it worked fine and then suddenly I started having problems.

Alle svar (1)

Hi! This sounds frustrating. Often issues like this happen due to browser caching, extensions, or security settings interfering with downloads. One quick thing to try is clearing the cache or disabling add-ons temporarily.

For a broader perspective on how user flows and web design affect interactions like downloading documents, this guide on checkout flow design tips

has some interesting insights. While it focuses on e-commerce, the principles about smooth user navigation and access control can apply to web apps like Copilot too.
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