Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Profiles

  • 1 svar
  • 0 har dette problem
  • 114 visninger
  • Seneste svar af Denys

Drew Villasor
Drew Villasor

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins

Alle svar (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Firefox shouldn't delete your data. Regarding your original profile, please check the profiles you have in the following places:

  • Firefox menu -> Profiles
  • about:profiles (just type this in your address bar and press Enter)

Try opening all the profiles listed. By any chance, isn't one of them yours?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.