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All my bookmarks/history/passwords are gone

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Afternoon,

I've used this account for a long time and today I had to reset my PC.

I was always signed into to Firefox to manage my bookmarks/passwords/history, however I've signed in now and everything is gone.

It won't sync up. I've tried removing the profile folders, copying them out, uninstalling/reinstalling firefox but nothing is working.

I tried to disable Windows defender, but that didn't do anything either.

The version I had at the time was Mozilla Firefox (x64 en-GB) Mozilla 147.0 which is the same version.

Is there anything that can be looked at, to see what has happened to the data I has?

Afternoon, I've used this account for a long time and today I had to reset my PC. I was always signed into to Firefox to manage my bookmarks/passwords/history, however I've signed in now and everything is gone. It won't sync up. I've tried removing the profile folders, copying them out, uninstalling/reinstalling firefox but nothing is working. I tried to disable Windows defender, but that didn't do anything either. The version I had at the time was Mozilla Firefox (x64 en-GB) Mozilla 147.0 which is the same version. Is there anything that can be looked at, to see what has happened to the data I has?

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