Last time I got a reply, it was telling me f.f had a 'known issue' sore. the "yo've reached your limit for this account profile..create another on!" I made one, but it was then as now inte f.frfering further (white flower icon, having two operating f.f P or more operating at same time-stp[[omg my mac from sleeping, interfereing other ways. WHAT I AM ASKINNG IS HOW TO DELETE THE 2ND AND OTHER PROFILES! I GO TO MANAGE PROFLES T, AND I SEE THE FLOWER ICONS IN LARGE OPEN FLOER ICON/DRAWINGS WITH 'DELETE' AND A TRASH/BIN ICON BELOW EACH. WHEN I TRY EITHER ONE OF THE OTHER PROFILES, IT JUST OPENS THE MAIN FF. PAGE WITH A BLANK SCREEN, NO BOOKMARKS/TOOLBAR...AND DIALOG BOX TO IMPORT P/W'S HOW DO I DELETE ANY PROFILE IF THIS SECLECTED METHOD IS FAILED? WORSE, UNDER THE PROFILE I TYPE HERE WITH, IT HAS BOTH ITS NAME, AND THAT DAMN FLOWER ICON BELOW IT WITH "ORIGINAL PROFILE". DOES THAT MEAN IT THINKS MY IDENTITY IS BORROWED FROM SOM OTHER IDENTITY? IS THAT WHY I CAN'T GET RID OF THE ANCILARY ONES? THE MOZ. ENGINEER WROTE ME BACK TO SAY THE 'CREATE NEW PROFILE' WAS B/C OF A GLITCH ON THEIR END...IS IT RESOLVED? I DON'T THINK SO..AND AT THE LEAST, THEY COULD HAVE GIVEN ME INSTRUCTION ON HOW TO REMOVE THAT FLOWER/OTHER IDENTITIES, W.O DELETING THE INFO (B/M) ON THE ONE I USE/WANT!