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mpenzie tv

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When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.
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Hi,

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. The audio continues normally. This issue does not occur in Chrome on the same computer.

The problem started about a week ago. I’m using Firefox on a Windows 11 laptop. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you for your help.

Hi

What add-ons do you have installed in Firefox?

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