Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Arkiveret

Too slow to download by firefox with LAN

6479887

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.
Vedhæftede skærmbilleder

Alle svar (3)

Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

What security software are you running besides MS Defender? Are you running pro version of Windows? If so, you should have Windows Sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

Ændret af jonzn4SUSE den

I've also tried turning on Troubleshoot Mode, but the issue persists. Switching to Edge for downloads works very fast. The security software I use is Huorong (https://www.huorong.cn), but even after closing Huorong, the problem remains. I've also tried clearing the browser cache, but the issue still persists.

I found that when a file download is incomplete, a temporary file with a .part extension is generated. If this file exists for too long, the entire download progress gets stuck.

Are you running pro version of Windows? If so, you should have Windows Sandbox enabled for testing. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

You can also boot to safe mode with networking and see if you have the same issue.