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Firefox blocking all GetResponse links

Firefox Site breakages
Denys replied
sfrasier
sfrasier

Why are all GetResponse redirects causing 404 errors in Firefox but not in Google Chrome?

Here is a primary link that feeds GetResponse https://app.getresponse.com/click.html?x=a62b&co=IfVvoP&lc=hXaPFo&mc=9F&s=B0OSZKW&u=QELup&z=EhPrtjL& if you want to see for yourself.

Resultant link: https://app.getresponse.com/error404.html

Why are all GetResponse redirects causing 404 errors in Firefox but not in Google Chrome? Here is a primary link that feeds GetResponse https://app.getresponse.com/click.html?x=a62b&co=IfVvoP&lc=hXaPFo&mc=9F&s=B0OSZKW&u=QELup&z=EhPrtjL& if you want to see for yourself. Resultant link: https://app.getresponse.com/error404.html

Alle svar (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi there,

The page loads successfully for me. Here are some standard steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it. Does the problem persist?
  2. If the problem is not fixed, try clearing Firefox cache. Does it help?
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
  4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?

Looking forward to your update!