Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Google Docs Secure Connection Failed

  • 3 svar
  • 3 har dette problem
  • 216 visninger
  • Seneste svar af TyDraniu
  • Løst

stormemes
stormemes

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

Valgt løsning

This is their (google) issue. Some cloud servers are down. It doesn't occur in a single browser.

Læs dette svar i sammenhæng 👍 0

Alle svar (3)

SuMo Bot
SuMo Bot

Hi, a friend of mine is currently having this issue, too.

Are you using Spectrum as an ISP perchance?

A workaround seems to be accessing drive.google.com and finding the document that you need to edit through there.

stormemes
stormemes Spørgsmålsstiller

I do use Spectrum as my ISP. Would that be the problem?

Also, that workaround didn't work for me. I appreciate the suggestion, though.

TyDraniu
TyDraniu
  • Top 10 Contributor

Valgt løsning

This is their (google) issue. Some cloud servers are down. It doesn't occur in a single browser.

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.