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christine41036
christine41036

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025

Alle svar (4)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hey,

Thank you for reaching out! Could you please give us an exact URL where you hit such a message?

Denys
Denys
  • Moderator
  • Top 10 Contributor

For contributors: see also /questions/1542225.

christine41036
christine41036 Spørgsmålsstiller

https://www.facebook.com/gaming/play/383041995381848/?source=www_homepage_shortcut

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hmm, the game seems to load for me.

Here are some standard steps that may help you:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it. Does the problem persist?
  2. If the problem is not fixed, try clearing Firefox cache. Does it help?
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
  4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?

Did any of that help? Looking forward to your update!