Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere
Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.
Arkiveret

Firefox down

Firefox Certifikater
Paul replied
alexianmatthews
alexianmatthews

I opened up my Firefox today after a week away and have not been able to connect to anything. I’ve tried other browsers and they function fine. I’ve emptied the cache of cookies, uninstalled, reinstalled, restarted my laptop but for some reason, despite it all, Firefox is the one that refuses to work. Even now I’m getting ‘Secure Connection Failed’ and I’ve been at it for three hours at this point. Do i just need to take my laptop into store at this point?

I opened up my Firefox today after a week away and have not been able to connect to anything. I’ve tried other browsers and they function fine. I’ve emptied the cache of cookies, uninstalled, reinstalled, restarted my laptop but for some reason, despite it all, Firefox is the one that refuses to work. Even now I’m getting ‘Secure Connection Failed’ and I’ve been at it for three hours at this point. Do i just need to take my laptop into store at this point?

Alle svar (1)

Paul
Paul
  • Moderator
  • Bidragsyder i top 10

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect