ATT.NET cannot sign on using firefox
I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi.
Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. I can access using Chrome. How can I access without changing from Firefox?
Alle svar (1)
Hi Charlene, users have been reporting issues for the past month. For example:
https://support.mozilla.org/questions/1490607 (unsolved)
Users report that they can connect the first time, but not after that. That it works in a private window when it doesn't work in a regular window. These reports point to some things to check:
(1) If you use Adblock Plus or DuckDuckGo Privacy Essentials, make a site exception for AT&T sites.
Usually you can do this with their toolbar button.
(2) Try clearing AT&T cookies. Here's how:
While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that. Firefox will ask you to confirm; go ahead and confirm.
Then try reloading the page.
Any progress so far?
Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.