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MozillaVPN extension unable able to detect that MozillaVPN is already installed!

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  • Seneste svar af Onebrow

Onebrow
Onebrow

I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

Alle svar (3)

markwarner22
markwarner22

I suspect it never installed because that's what I get from reading it. If you installed it should've had a completed screen notification at the end of the install. Did you not see this?

James
James
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Onebrow said
I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

If you need help with Mozilla VPN you can post for ticket support at https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

Ændret af James den

Onebrow
Onebrow Spørgsmålsstiller

Thanks for your interest, and help, Mark. I'm pretty sure I did, but I don't really remember, to be honest. But then the Mozilla VPN did appear on the tool bar, whereas it hadn't been there before...

I'll try "removing" it, and then re-adding it, and post back.