Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Unable to Send DTMF Tones in Google Voice Calls via Keypad in Firefox

  • Ingen svar
  • 0 har dette problem
more options

Hello,

I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This means I cannot navigate automated phone menus (IVRs) or input PIN codes when required.

Issue Details:

   When I press the numbers on my keyboard or the on-screen dial pad during a call, no tones are recognized by the receiving system.
   The issue occurs only in Firefox. The same function works fine in other browsers like Chrome.
   I have confirmed that my microphone and audio settings are working properly.
   WebRTC is enabled (media.peerconnection.enabled = true in about:config).
   The issue persists even in a fresh Firefox profile with no extensions enabled.
Hello, I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This means I cannot navigate automated phone menus (IVRs) or input PIN codes when required. Issue Details: When I press the numbers on my keyboard or the on-screen dial pad during a call, no tones are recognized by the receiving system. The issue occurs only in Firefox. The same function works fine in other browsers like Chrome. I have confirmed that my microphone and audio settings are working properly. WebRTC is enabled (media.peerconnection.enabled = true in about:config). The issue persists even in a fresh Firefox profile with no extensions enabled.

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.