Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Repeatedly Getting an Authentication Error with ChatGPT probably because of most recent Firefox update to 135.0

  • Ingen svar
  • 0 har dette problem
more options

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.


I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.

To Whom It May Concern: I was able to login to ChatGPT before January 30, 2025. I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT. Some extensions I had at the time are: Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt. These are all extensions I actually use. And prior to January 30, 2025, I did not have a problem. But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login. I am not using a VPN. I cleared my Cache. I disabled my Extensions. I tried to login in a Private Window. I even refreshed Firefox and it still would not work. I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked. But I don't want to use Google if I can avoid it. Please help me with this.

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.