
Signing in to my Zoom account
This is a message I sent to the Zoom.us help staff a few days ago:
"Very often when I go to my Zoom tab on the Firefox browser and wish to schedule another meeting, even if I have recently (within and hour or so) I will be sent to the Sign In page. Then 4 out of 5 times, when I sign back in the little waiting wheel will spin and spin and I can't reenter to set up the meeting. But several times I have gone to the "sign in with google" icon below. This brings me almost immediately to my account and I am able to proceed. Why is this becoming a problem for me?? It seems that a sign-in with my password should be the most stable mode!"
They advised clearing my cookies in the Zoom cache, but this didn't help! I opened my Chrome browser and had no troubles signing in, but I am not a Chrome fan and I <never> use Edge!
I love Firefox and Mozilla. I started using Mosaic on my Apple IIGS back in the early 90s and then went to Netscape. I have never liked MicroSoft's way of copying Apple and the other innovators and then pretending that they invented it all themselves!!
I just wanted you to know of this issue. I wanted to forward my emails with Zoom, but could not find a viable email address to your support staff. Keep up the good work!!
I work from an Acer laptop running Windows 10 Home.
Dave Lea - Fish Creek, WI
Alle svar (1)
Hi Dave, two thoughts:
(1) Turn off Tracking Protection on Zoom sites. To do that, click the shield icon to the left of the lock icon at the left end of the address bar. When the drop-down options, click the slider switch at the top to switch off Tracking Protection. The shield should now appear with a slash through it. If Zoom moves you between the .us site and other Zoom sites, repeat the process on those sites.
(2) Reload more impatiently. If the page hasn't loaded in 10 seconds, try clicking the X button to stop loading and then Shift+click the Reload button to force a fresh reload bypassing the cache. Does that make any difference?